CRM Marketing Operations LATAM Intern: Miami Summer 2026

Warner Bros. Discovery • Miami, FL

2d • Hybrid

About The Position

This internship will be located in the Miami area. The selected intern will be expected to join us in the office on a regular cadence based on the intern manager’s in office schedule. The Global CRM Operations team plays a highly technical and strategic role in delivering personalized, multichannel communications to millions of users across LATAM and globally. What makes our team unique is the combination of operational excellence and technical expertise—we don’t just execute campaigns, we design scalable automation solutions, integrate APIs, and standardize processes across regions. Our team sits at the intersection of marketing, technology, and data, enabling Warner Bros. Discovery to deliver timely, relevant, and engaging customer experiences.

Requirements

• Strong interest in CRM / lifecycle marketing and technology
• Basic knowledge of HTML/CSS
• Comfortable with Excel / Google Sheets
• Strong problem-solving mindset
• Interest in marketing tools, data management, and processes
• Highly organized and detail-oriented
• Must be actively enrolled in an accredited college or university degree program for the full duration of the internship (proof of enrollment required)
• Must be a rising Junior or Senior (18 years or older)
• Must be in academic good standing (3.0 or above GPA)
• A transcript will be required to verify your GPA if an offer is extended.
• Warner Bros. Discovery will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from Warner Bros. Discovery now or in the future in order to retain their authorization to work in the United States.
• Candidates currently on any student or exchange visa, including F-1 CPT, F-1 OPT, J-1, M-1, etc., will not be eligible for the internship program.

Nice To Haves

• Spanish proficiency is a plus

Responsibilities

• Support the setup, testing, and deployment of CRM communications across email, push, and in-app channels
• Assist with documentation and quality assurance to ensure communications are delivered accurately
• Responsible for assisting with campaign setup, performing QA checks, maintaining documentation, and helping ensure communications are executed on time and meet quality standards

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees