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The CRM Manager will report to the Director of CRM, and lead either our international customer acquisition/retention strategy across SMS, push, and in-app messaging. This role focuses on engaging, nurturing and converting users across key global markets. Your efforts will be instrumental in growing Babbel’s user base and ensuring that millions of learners feel motivated to start and continue their language-learning journey. This position is located in NYC and requires a minimum of 3 days/week in office.