CRM DevOps Engineer

Bright Horizons•Newton, MA

65d•$85,000 - $157,000•Hybrid

About The Position

A Microsoft Dynamics CRM DevOps Engineer plays a crucial role in enhancing and streamlining IT operations, particularly in the context of cloud computing and agile software development. Responsible for managing the cloud infrastructure, CI/CD pipelines. Works as an integral software delivery team member delivering world-class, scalable and robust solutions. This Hybrid role requires in-person work at our Newton, MA headquarters. Bright Horizons is trusted by families and employers around the world for high-quality child care and early education, back-up care, and workplace education. We partner with some of the world’s best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.

Requirements

Bachelor's Degree in computer science or relevant to computer technology or an additional 3 years of experience considered in lieu of degree - Required
3 years DevOps experience in improving efficiency and achieving Continuous Integration, Continuous Testing and Continuous Deployment - Required
2+ years of experience with infrastructure automation tools (such as Terraform, Ansible, chef) - Required

Nice To Haves

Microsoft Certifications: Either Azure fundamentals or Dynamics Development or equivalent
Experience with Windows and Linux system administration with knowledge of installations, performance tuning, security, and shell scripting.
Experience with SDLC Management software and solutions and knowledge of Agile and Scrum methodologies
Prior DevOps experience in improving efficiency and achieving Continuous Integration, Continuous Testing and Continuous Deployment.
Proven experience in building DevOps infrastructure and creating multiple environments.
Experience with modern service-oriented architecture.
Experience in integration of automated testing and deployment for cloud-based applications with Continuous Integration tools.
Experience with scripting languages such as PowerShell, Python or Bash
Experience in any modern language (C#, HTML, CSS, Java, etc.).
Collaboration and communication skills to work with cross-functional teams and stakeholders.
Expertise in version control systems like Azure DevOps, Git/Bitbucket managing repositories.
Knowledge of networking load balancers, security, and system administration.
Knowledge of AI in the context of NLP or other specialized AI fields and experience in AI based applications

Responsibilities

Design, Implement, and manage CI/CD pipelines for Microsoft Customer Engagement on Microsoft Azure using Azure DevOps Services
Automate deployment processes and infrastructure management using tools like Terraform, ARM templates or Azure CLI
Create, configure, and execute on-going or newly proposed processes for multiple projects.
Manage version control systems and ensure proper branching, merging and release workflows.
Collaborate with development teams to design and implement cloud-native applications and scalable solutions.
Create managed and unmanaged solutions with required components including cloud flows, plugins, web resources, plugins.
Manage Azure services like Azure Functions, App services, Azure Kubernetes Service (AKS) and Azure Container Registry (ACR)
Implement monitoring and logging strategies using tools like Azure Monitor, Azure Log analytics and Application Insights
Identify areas for improvement within processes and practices.
Optimize Azure resources to minimize costs while ensuring performance and scalability
Strong problem-solving skills and the ability to troubleshoot complex issues.
Perform root cause analysis of production errors and resolve technical issues.
Create system documentation for training and reference.