CRM Delivery Manager, B2B
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About The Position
The CRM Delivery Manager, B2B is a member of the Marketing and CX organization, reporting to the VP, CRM Enablement. The CRM Delivery Manager will be responsible for leading the enablement of Salesforce CRM (Sales and Service) capabilities across multiple B2B related lines of business (Commercial / Specialty, Business Banking, Treasury Management) in the enterprise. This role involves working closely with business leaders, enterprise technology teams and Salesforce developers to oversee the development and implementation of Salesforce solutions that align with business objectives. This candidate will function as the Product Owner for B2B related solutions and will be responsible for maintaining a product backlog, prioritizing user stories, and ensuring that the platform delivers maximum value to the business.
