CRM Data and Systems Analyst

Greenheck Group

1d•$67,555 - $83,450

About The Position

Ready to join a global leader in air movement and ventilation? At Greenheck Group, joining our team means more than just starting a job, it’s joining an award-winning culture prioritizing your growth and development. Our unwavering commitment in supporting our team members both personally and professionally has earned us national recognition time and time again. As an innovative, environmentally responsible manufacturer of commercial HVAC systems, Greenheck Group designs and manufactures industry-leading air movement and ventilation solutions through our family of trusted brands. Our products are found in commercial, institutional, and industrial facilities worldwide, from schools and hospitals to factories and stadiums. Since 1947, we’ve proudly invested in our people and our communities, fostering innovation, leadership, and opportunity at every level. We are more than products, we are a team of inspired people doing extraordinary things. YOUR OPPORTUNITY As a CRM Data and Systems Analyst, you will work with internal customers to assist in research and fact-finding to develop or modify information systems. You will also assist in preparing detailed specifications from which programs will be written as well as analyzing and revise existing system logic and documentation as necessary.

Requirements

2-4 years of relevant work experience
2 Year / Associate’s Degree or equivalent years of job experience required.

Nice To Haves

4 Year / Bachelor’s Degree preferred.

Responsibilities

Assist internal customers in trouble shooting system issues or questions but may need to consult with other analysts on resolution.
Understand functional business requirements and deliverables for assigned work.
Collaborate with business partners to document business processes and functional specifications for readability and understanding by others.
Create and maintain documentation for system applications/programs/designs.
Create and maintain application installation and troubleshooting guides for high level programs.
Work on identified solutions to a problem and test solutions against all aspects of problem as stated.
Develop and perform testing on most tasks assigned to ensure proper functionality.
Formulate and define system scope based on user needs and objectives through research and fact-finding to develop or modify simple changes to information systems.
Create standard technical design specifications from functional requirements including system use case diagrams, data flow diagrams, system design models, pseudo code, etc. May need to work with programmers to clarify spec details during development.
Manage assigned tasks and provide estimated time of completion.
Minimal travel is required

Benefits

Greenheck Group takes pride in providing competitive total compensation along with a comprehensive benefits package as part of our total rewards program.
The starting base pay range for this position is $67,555-$83,450 and may vary based on factors such as job-related knowledge, skills, experience, and performance.
With best-in-class benefits, you can be the best you, and together, we can be the best in the industry.
Visit our Perks & Benefits page for more information on these offerings: Health & Family Support Financial Security Learning & Development Rewards & Recognition Wellbeing & Mental Health Work-Life Balance Fun Perks

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