Faraday Future-posted 3 months ago
Gardena, CA
101-250 employees

As the CRM Business Operations Manager, you’ll be working with some of the industry’s brightest minds to drive global CRM/CDP business operations, optimize user lifecycle management processes, and support key sales channels with data-driven strategies. Basically, you’ll ensure that our CRM systems aren’t just software—but living, breathing ecosystems that help us know, serve, and retain our customers across the world.

  • Bachelor’s degree or above in Marketing, Information Systems, Data Analytics, or related field
  • 8+ years of experience in CRM/CDP operations, sales support, or customer lifecycle management
  • Proficiency with CRM tools like Salesforce, Microsoft Dynamics, or other CRM systems
  • Strong data skills in Power BI, Excel, and SQL
  • Ability to work with global cross-functional teams and communicate in both English and Chinese fluently
  • Experience in the EV, automotive, or consumer tech industry
  • Familiarity with marketing, sales and aftersales CRM business use cases across US, China, or Middle East
  • Hands-on experience with Microsoft Power Platform (Power Automate, Power Apps) and Python
  • Understanding of data privacy frameworks (GDPR, CCPA, PIPL)
  • Experience in customer segmentation, loyalty programs, or referral systems
  • A creative curiosity, collaborative ethic, hardworking enthusiasm, and driving personal vision
  • Healthcare + dental + vision benefits (Free for you/discounted for family)
  • 401(k) options
  • Relocation assistance + reimbursement
  • Casual dress code + relaxed work environment
  • Culturally diverse, progressive atmosphere
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service