CRM Analyst
Blue Cross And Blue Shield Of Alabama•Birmingham, AL
455d•Remote
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About The Position
The CRM Analyst position at Blue Cross and Blue Shield of Alabama involves providing business support for the Customer Relationship Management tool (CRM) TotalView and other related systems. The role requires effective communication with Sales and Marketing leadership, troubleshooting system issues, and providing training and guidance on CRM and other sales-related systems. The analyst will interact with various departments and external vendors, ensuring quality assurance of processes and supporting internal customers with application usability issues.
