CRM Analyst

Leap Event Technology is a remote-friendly company. This position is open to any candidate in North America. Leap is revolutionizing the event technology industry by empowering organizers to create experiences that are more engaging, more thrilling, and more impactful than ever before. Our all-in-one suite of ticketing, mobile apps, experiential marketing, and patron management tools, combined with our expert marketing services, allows organizers to drive nonstop engagement and capture all customer data from their entire event. That's why iconic brands like New York Comic Con, Bonnaroo, Illuminarium, and the NHL choose us to power their events. We are a diverse and passionate team of event experts and fans who are dedicated to helping organizers transform their event experiences. Like our clients, we live and breathe events. We take our passion, knowledge, and hands-on experience and apply it to our work every single day. With offices in Dallas, Montreal, and Sydney, and an expansive remote workforce across the globe, our diverse backgrounds give us the experience needed to create incredible events for any industry, anywhere in the world. Leap Event Technology is recognized and certified as a Top Workplace and Great Place to Work Canada. The CRM Analyst will work primarily with our Leap Marketing and Analytics team. Leap Event Technology is the leader in providing sports teams, venues and entertainment companies in one-to-one interactive marketing. From email marketing to online advertising to database analysis, clients such as industry leaders such as Madison Square Garden, New York Jets, The Grammy Museum, and Foxwoods Casino Resort rely on Leap Event Technology to turn their customers into loyal fans. This vital role will be responsible for managing a mixture of clients in the sports and entertainment industry. The responsibilities will include managing the day-to-day Microsoft Dynamics and/or Salesforce CRM Administration work of multiple sports and entertainment CRM clients.