Critical Time Intervention (CTI) Team Lead

The Arc Jefferson St Lawrence•Watertown, NY

1d•Onsite

About The Position

Responsible for the management of Critical Time Intervention (CTI), a short-term intensive case management program which provides support for individuals with dual diagnoses of mental health conditions and developmental disabilities. Maintain a small case load of clients and provide supervision to CTI case managers, ensuring fidelity to the CTI model. Coordinate with other service providers with in the county.

Requirements

Licensed Mental Health Clinician- LMHC-Licensed Mental Health Counselor, Licensed Creative Arts Therapist, Licensed Psychologist or LCSW- Licensed Clinical Social Worker. Prior OMH experience preferred.
A strong background in case management in a mental health, social services, or housing program and supervisory experience.
Those in process of being licensed and undergoing supervisory hours are also eligible for consideration.
Authorized to work in the United States.
Excellent oral and written skills
Ability to effectively communicate with various socio-economic and culturally diverse backgrounds
Good organizational and time management skills
Understand and embrace person-centered services
Computer literacy

Nice To Haves

Prior OMH experience preferred.

Responsibilities

Implement program goals, objectives and strategies in alignment with client needs and relevant methodologies.
Implement quality assurance protocols to ensure the delivery of high-quality, evidence-based case management services.
Monitor and evaluate program operations, including client outcomes, staff performance, and client satisfaction.
Maintain accurate and up-to-date client records, data, and documentation in accordance with organizational policies and funding requirements.
Ensure the team delivers personalized, culturally competent, and trauma-informed care to all program recipients.
Coordinate in person meetings with clients and complete all assessments and collaboratively develop CTI phase work plans with clients.
Monitor client progress and outcomes and adjust service plans as needed to support successful transitions to permanent housing and stabilization of mental health
Establish and maintain partnerships with community organizations, housing providers, healthcare facilities, and other stakeholders to enhance service delivery and support client needs.
Collaborate and coordinate care with community partners.
Advocate for clients at the community and policy levels, working to reduce barriers to services and increase access to resources.
Co-facilitate weekly CTI team meetings to review client progress, address challenges, and ensure consistent service delivery.