Critical Infrastructure Manager

The Pennsylvania State University • University Park, FL

7d • Onsite

About The Position

Penn State Information Technology, Site Operations division is seeking a full-time Critical Infrastructure Manager . In this hands-on management role, you will provide exceptional engineering, operations, and leadership across telecom closets, hub sites, and data center facilities. You are a highly organized and knowledgeable professional with deep expertise in structured cabling systems, data center architecture, power and cooling systems, cabinet layout design, smart rack PDUs, hot and cold aisle containment, capacity management, and infrastructure monitoring. The ideal candidate will possess strong project and change management skills, technical depth, strategic thinking, and proven business acumen to enable cross-functional collaboration and oversee installations, manage teams, and ensure quality and safety compliance throughout all phases of construction and operation. An active Registered Communications Distribution Designer (RCDD) certification is strongly preferred.

Requirements

• Bachelor's Degree
• 8+ years of relevant experience, includes 3+ years of supervisory experience; or an equivalent combination of education and experience accepted
• Proven ability to lead teams and manage subcontractors on large-scale projects
• Demonstrated ability to manage budgets and expenditures
• Proficiency in reading and interpreting blueprints, CAD drawings, and technical documents
• Strong understanding of installation practices for Cat5e/6/6a, fiber optic, and coaxial cabling
• Solid knowledge of safety protocols, building codes, and industry regulations
• Experience with MapCom, AutoCAD, Visio, Service Now, and other IT industry documentation and workload management tools

Nice To Haves

• RCDD, PMP, OSHA 30
• An active Registered Communications Distribution Designer (RCDD) certification is strongly preferred.

Responsibilities

• Project Management: Lead and coordinate all phases of structured cabling and data center installation projects from start to finish, ensuring deadlines, budgets, and quality standards are met.
• Supervision: Direct and manage on-site staff, subcontractors, and vendors. Oversee daily operations and ensure alignment with project goals and safety standards.
• Technical Oversight: Manage the installation of Cat5e, Cat6, Cat6a, fiber optic, and coaxial cabling systems, ensuring adherence to industry standards and client specifications.
• Documentation: Create, review, and maintain construction documents, blueprints, as-builts, and CAD drawings. Maintain accurate records of project progress and site conditions.
• Quality Control: Implement and maintain quality assurance protocols. Perform regular inspections and testing to verify compliance with standards and specifications.
• Safety Management: Enforce safety policies and procedures. Ensure job sites are compliant with regulations and internal access and safety guidelines.
• Budgeting: Assist with budget preparation, tracking, and cost control. Approve purchase orders and monitor expenditures against project milestones.
• Collaboration and Process Improvement: Work closely with engineering, design, and project management teams to resolve technical challenges and improve workflows and project outcomes.
• After-Hours Support: Respond to urgent issues and support inquiries outside of regular business hours.

Benefits

• Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being.
• In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time.
• One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees