Responsibilities include learning and utilizing skills to perform preventative and corrective maintenance of all electrical, mechanical, and HVAC equipment for all data center(s) assigned and maintaining mission-critical uptime of 99.999% or higher. Must build and maintain a strong working relationship with the Technical Assistance Associate team (TAC) and provide hands-on training as required. This is an entry-level position in the Regional Operations Team. Key Responsibilities and Essential Job Functions: 24x7 facility on-call responsibility. Monitor and maintain the operations, maintenance and repair of all mission-critical equipment and systems supporting 24x7 data center operators to achieve 99.999% uptime and 100% compliance with all customer SLAs. Read and interpret blueprints, engineering specifications, project plans and other technical documents. Drive change toward operational excellence goals. Identify constraints and propose solutions. Assist in disaster recovery "dry run" exercises. Assist in commissioning efforts. Maintain AHJ requirements. Maintain and implement change windows per company policies. Assist in the provisioning of power for customer orders and other electrical modifications as assigned while maintaining a safe work environment. Assist with off-hours and weekend maintenance activities when required. Assist with reports on customer utilization, including space and power. Be able to read Method of Procedures (MOP) & Standard Operating Procedures (SOP) for all maintenance and operational aspects of the data center. Perform the assigned facility(s) rounds to ensure proper equipment operation, aesthetics, and cleanliness. Monitoring/alerting of facility equipment. Perform other duties as assigned by management.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree