Critical Facilities Operations Campus Director - CTX1

Serverfarm•Houston, TX

2h•$180,000 - $200,000

About The Position

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity. A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations. Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. The Campus Director of Data Center Operations has full operational, financial, and leadership accountability for one or more data-center campuses. This role is responsible for ensuring safe, reliable, and compliant operations of mission-critical infrastructure while delivering exceptional service to customers and stakeholders. The Campus Director provides strategic leadership across operations, engineering, security, facilities, and vendor partners to maintain uptime, manage risk, and drive continuous improvement. The position requires a strong balance of technical expertise, people leadership, financial acumen, and customer engagement, with a focus on operational excellence, scalability, and long-term asset performance.

Requirements

Bachelor’s degree in Engineering, Facilities Management, Business, or related field.
10+ years of experience in data center or mission-critical operations.
5+ years of senior leadership or site management experience.
Strong knowledge of electrical and mechanical systems.
Proven budget and vendor management experience.
Excellent leadership and communication skills.

Nice To Haves

Experience in hyperscale or colocation environments.
Familiarity with Tier III / Tier IV standards.
Experience supporting large-scale expansions.
Professional certifications such as PE, PMP, CFM, or CEM.

Responsibilities

Provide overall leadership and direction for all data-center campus operations.
Maintain 24x7 operational readiness and accountability for uptime and life safety.
Oversee operation and maintenance of mission-critical infrastructure systems.
Ensure adherence to maintenance programs, MOPs, and EOPs.
Own campus-level OPEX and CAPEX budgets and financial forecasting.
Lead, mentor, and develop site leadership and operations staff.
Ensure compliance with safety, regulatory, and environmental requirements.
Serve as senior site representative for customers and stakeholders.
Oversee vendor performance, contracts, and service delivery.
Establish KPIs and drive continuous improvement initiatives.