Critical Facilities Maintenance Engineer

Equinix • San Jose, CA

2d • Onsite

About The Position

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary The Critical Facilities Engineer operates, manages, maintains, and repairs HVAC systems, critical and non-critical Power systems, plumbing, fire control and suppression, roofing system, exterior grounds and performs all related vendor support. This role assists with repairs, installations, inspections, and monitoring of building systems—including plumbing, fire suppression, safety systems, and the Building Monitoring System (BMS)—while following established operating procedures. Working with limited daily supervision and guidance on new tasks, the technician partners with senior team members and service providers to support vendor work, maintain accurate site documentation, respond to on‑site incidents, complete work orders, and assist with infrastructure projects. Through collaboration, problem‑solving, and attention to detail, this role helps maintain a safe, efficient, and well‑functioning facility environment.

Requirements

• High school diploma or equivalent required; technical training, certification, or coursework is a plus
• 3+ years of experience in HVAC, electrical, mechanical, industrial maintenance or a related field
• 3+ years experience in facilities maintenance, building operations, or a related technical environment
• Basic working knowledge of facility systems such as mechanical, electrical, plumbing, fire suppression, or safety systems
• Ability to perform preventive and corrective maintenance tasks using standard operating procedures
• Familiarity with work orders, site documentation, logs, or maintenance protocols (training provided as needed)
• Comfortable working with vendors and following established processes to support on‑site maintenance activities
• Ability to work independently on routine tasks while collaborating effectively with team members
• Willingness to learn, take guidance from senior technicians, and support infrastructure projects as assigned
• Basic computer skills and ability to learn systems such as Building Monitoring Systems (BMS)

Responsibilities

• Facility / Infrastructure Maintenance Performs specialized preventative and corrective maintenance on-site to critical facility components and/or systems
• Performs moderately difficult repairs, maintenance, installations and on-site inspections to critical facility systems
• Monitors the Building Monitoring System (BMS) and resolves alarms for specialized issues requiring considerable judgement and implications to resolve; follows guidelines on standard procedures and makes recommendations for solutioning
• Operates and maintains plumbing, fire suppression, and life-safety systems
• Implements energy efficiency measures
• Assists team members on coordinating critical infrastructures
• Works on assignments requiring considerable judgment and initiative. Understands implications of work and makes recommendations for solutions
• Vendor Support Coordinates and directs vendors on skilled tasks to ensure that maintenance activities are carried out per standards and requirements
• Assists with the creation and submission of scripts for maintenance
• Tracks and implements the work approval process for service providers for critical maintenance (including briefing at the start of work, control of work during the day workday/shift, final review of the work carried out)
• In cooperation with the vendors, changes/updates technical files for plants and equipment ensuring files and builds are up-to-date
• Site Administration & Incident Support Performs specialized site logs and data gathering for issuing of permits, such as Maintenance Operation Protocol (MOPs) and scripts
• Identifies Single Points of Failure (SPOFs) and makes recommendations for solutions
• Responds to all on-site incidents, including failures, significant problems and delays
• Performs Root Cause Analysis (RCA) and make recommendations for solutions
• Supports the on-site staff during incidents
• Demonstrates and supports processes and procedures are followed and adhered to
• Work Orders & Additional Projects Completes skilled work requests and circuit installations
• Performs advanced troubleshooting and maintenance of office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime
• Makes moderate changes to mechanical, electrical and specialized systems, as directed
• Carries out more complex infrastructure projects
• Supports life cycle maintenance/end of life. infrastructure projects and critical replacements
• May recommend infrastructure projects
• Collaboration Collaborates with others to resolve difficult facility incidents
• Effectively collaborates within the department; may mentor team members on skilled maintenance activities
• Informs stakeholders of inventory needs to maintain optimal stock levels of critical parts and equipment, may support in coordinating processes for maintaining inventory
• Acts as a mentor to others in resolving incidents

Benefits

• Employee Assistance Program: An Employee Assistance program is available to all employees.
• US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
• - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
• - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees