Critical Facilities Engineer, NA (In-House Field Service Engineers)

Vantage Data Centers•Reno, NV

7d•Onsite

About The Position

About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Site Operations Department The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facility Engineers (CFEs) on each shift. This team is the face of Vantage to our customers and the first line of defense regarding the uptime of our campus as well as the performance of our customer installations. Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department performs all preventative and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. This is a team that does most of the actual work versus calling upon vendors. As a result, we provide superior service that is faster and more cost effective. Position Overview We are looking for multiple Critical Facilities Engineers who know what best-in-class service looks like and can make that a reality. This role is an important member of our facilities team where we manage some of the most efficient and cost-effective data center facilities in the industry. Please ask during interview process the shifts available for future openings. Timeline for open positions is TBD. We may be able to hire level II, or IIIs depending on skillset one brings. Field Service Technicians from OEMs and Chiller Techs highly preferred. These are hands-on roles working on our own equipment on our own campus. Who wants to join a team and a culture of ownership while making a big impact daily? There are multiple openings for onsite engineers in our new data center campus in Reno, NV. These will be 10 or 12 hour shifts with shifts TBD. Please ask more questions during the interview process. The successful candidate for this role will work with a team of other electrical and mechanical-focused engineers performing maintenance and repair for our data center infrastructure. We take our customer requirements for uptime seriously and keep our facilities maintained to a very high standard to insure uninterrupted service for our customers. If you enjoy working on critical data center systems (UPSs, PDUs, Diesel Generators, ATS equipment and Building Controls), as well as industrial electrical equipment and systems that include power distribution components/wiring, electronic components and lighting systems. If you know the importance of getting it right the first time and not disrupting mission critical data centers. If you enjoy delighting customers with superior service and you have the desire and ability to do so, then please read on!

Requirements

Minimum 3 years, 5+ years preferred, of “hands on” experience with the maintenance and repair of industrial electrical and mechanical systems in mission-critical facilities to include; emergency generators (Generators, Fuel Delivery systems and Parallel Switchgear), electrical distribution (MV/LV switchgear and associated controls), critical and essential PDUs, UPS, switchgear, HVAC, air handling units, computer grade cooling systems, and building monitoring/control systems.
Demonstrate knowledge in operating, maintaining, repairing, inspecting and testing critical electrical distribution systems, HVAC systems and building management/automation equipment
Ability to read commercial building blueprints and understand electrical single lines and schematics
Knowledge of commonly-used concepts, practices, and procedures related to mechanical & electrical systems needed to run data centers
Technical Writing skills and experience; as well as creating, coordinating, updating and/or modifying MOPs/SOPs/EOP’s for critical facilities equipment, to include supporting new systems and researching technical requirements
Work experience in the electrical or mechanical field is highly desired.
Strong emphasis on technical skills/training, with intent to obtain license within a reasonable time
May be required to complete formal training in an area of specialty, such as UPS maintenance
Candidates must possess reliable transportation for reporting to work for shifts, or emergencies
Travel is expected to be less than 5%, occasionally for training purposes
Potential employees must complete a background check successfully
Ability to stand 1/3 – 2/3 of the time
Ability to walk 1/3 – 2/3 of the time
Ability to sit 1/3 – 2/3 of the time
Ability to climb and balance 1/3 – 2/3 of the time
Ability to stoop, kneel, crouch and crawl 1/3 – 2/3 of the time
Ability to reach with hands & arms 1/3 – 2/3 of the time
Ability to smell, talk & hear
Ability to use hands to type, handle & feel
Ability to reach with hands and arms
Ability to see at close and distance ranges and the ability to see color
Must be comfortable working in a high stress, fast paced environment with shifting priorities
Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support
Ability to lift up to 50 pounds 1/3 of the time

Nice To Haves

Field Service Technicians from OEMs and Chiller Techs highly preferred.

Responsibilities

Work under limited supervision, both independently and within a team environment
Manage multiple one-time and/or ongoing projects
Respond to safety and emergency situations and maintain a safe and secure work environment
Use discretion and judgment in organizing workflow and adapting as priorities are modified due to a changing environment
Frequent contact with employees at all levels of the organization; frequent external contact with vendors
Operate, perform maintenance and service repairs on critical Data Center systems (UPS, PDU, Diesel Generators, ATS equipment and Building Controls, Chillers, CRAH, ETC)
Develop reliability reports to ensure availability and capacity targets are achieved and maintained with 100% uptime
Coordinate, and oversee all maintenance vendors to ensure personnel safety, protect the Facility’s critical equipment, and maintain power to the critical load
Create required MOPs (Method of Procedure), SOPs (Standard Operating Procedures) and EOPs (Emergency Operating Procedures) to ensure all maintenance activities are performed in accordance to them
Additional duties as assigned by Management

Benefits

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits
We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume