Critical Environment Technician Manager

Microsoft-posted about 1 year ago
$74,100 - $165,600/Yr
Full-time • Mid Level
Wenatchee, WA
10,001+ employees
Publishing Industries
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The Critical Environment Technician Manager at Microsoft plays a vital role in managing the core infrastructure and foundational technologies that support Microsoft's cloud services. This position is responsible for overseeing a team that ensures the safe and efficient operation of critical environment systems across a global network of datacenters. The role emphasizes people management, technical expertise, and adherence to safety and operational standards, contributing to the overall mission of empowering every person and organization on the planet to achieve more.

  • Deliver success through empowerment and accountability by modeling, coaching, and caring for team members.
  • Oversee and perform complex tasks related to equipment and systems operations, ensuring safe and professional operation.
  • Conduct inspections and supervision of critical environment-related facility equipment to identify unsafe or abnormal conditions.
  • Monitor performance of maintenance and operations of equipment from central monitoring locations and escalate issues as necessary.
  • Lead incident response teams for abnormal conditions impacting operations and coordinate corrective repairs.
  • Guide and coach team members on best practices for using computerized maintenance management systems (CMMS).
  • Develop and follow emergency operating procedures (EOPs) and standard operating procedures (SOPs) for incident management.
  • Perform various types of maintenance and repairs for multiple disciplines and equipment types, serving as a subject matter expert.
  • Communicate and escalate maintenance activities as required, ensuring adherence to safety and security requirements.
  • High School Diploma, GED, or equivalent AND 3+ years of mission critical services work experience in environments such as data centers or hospitals.
  • Ability to work 12-hour shifts, including evenings, nights, weekends, and holidays.
  • Ability to meet Microsoft, customer, and/or government security screening requirements.
  • High School Diploma, GED, or equivalent AND 6+ years of mission critical services experience.
  • 1+ year(s) of people management experience.
  • 1+ year(s) of experience in a specialized area such as mechanical, electrical, or controls.
  • Career Rotation Programs
  • Diversity & Inclusion trainings and events
  • Professional certifications
  • Health insurance
  • 401k
  • Paid holidays
  • Paid volunteer time
  • Flexible scheduling
  • Mental health days
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