Critical Environment Operations Specialist

Microsoft • Goodyear, AZ

106d • $102,600 - $202,800

About The Position

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Operations Specialist you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• High School Qualification or equivalent AND 3+ years experience supporting IT equipment or related technology.
• Professional experience in critical environments (e.g data center, hospital, military etc.).
• Ability to meet Microsoft, customer and/or government security screening requirements.
• Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 8+ years experience in critical environment infrastructures.
• Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications.
• 3+ years experience in Critical Environment infrastructures or working in physical IT infrastructures.
• 3+ years of experience with project management or relevant certification/training in project management.
• 6 months + of experience working with the operation of building cooling, electrical, mechanical, and life safety systems.
• 6 months + of experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS).

Responsibilities

• Establish working relationships with customers.
• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter.
• Manage, plan control and organize the planned preventative and corrective electrical and/or mechanical equipment.
• Utilize CMMS and monitor the performance of electrical plant and machinery.
• Ensure that electrical, mechanical, and/or fire/life safety equipment within the datacenter is operating at peak efficiency.
• Ensure compliance with infrastructure operations standardization.
• Act as an escalation point for all facilities-related issues within the datacenter.
• Management of small-to-medium projects from conception to completion.
• Ensure routine reporting for critical infrastructure, inclusive of operational and maintenance KPIs.
• Drive cost/energy efficiency projects.
• Coordinate, plan, schedule, and supervise CE audits and compliance verifications.
• Provide recommendations on new data center equipment designs, technologies, and construction methods.

Benefits

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED