Critical Environment Lead Engineer

JLL•Charlotte, NC

20d•Onsite

About The Position

The Critical Environment Lead Engineer ensures the proper implementation and maintenance of JLL's Critical Environments Preventive Maintenance Program across all designated Critical Facilities in their region. This role combines hands-on technical expertise with leadership responsibilities, as you'll operate, maintain, troubleshoot, and repair facility equipment while managing third-shift engineers. You'll play a crucial part in maintaining the critical infrastructure that supports our clients' most essential operations, directly contributing to JLL's reputation for operational excellence and reliability in mission-critical environments.

Requirements

Advanced knowledge of commercial or industrial building systems and critical infrastructure operations
Proven experience in operating, maintaining, troubleshooting, and repairing complex facility equipment
Strong leadership and team management capabilities for supervising engineering staff
Ability to work flexible hours and respond to emergency situations outside normal business hours
Excellent organizational skills with exceptional attention to detail
Strong problem-solving abilities to define issues, collect data, establish facts, and draw valid conclusions
Commitment to safety protocols and participation in required safety training programs

Nice To Haves

Technical school education or military training in relevant mechanical/electrical systems
Experience with Computer Management Maintenance Systems (CMMS)
Background in vendor management and contractor oversight
Knowledge of Building Management Systems (BMS) and critical facility operations
Experience in project management support and scope development
Previous experience in mission-critical or data center environments
Familiarity with emergency response protocols in critical infrastructure settings

Responsibilities

Execute advanced system operations for all mechanical and electrical systems in critical facilities
Perform daily inspections and equipment rounds, reviewing and logging all critical infrastructure equipment
Complete corrective and preventative maintenance work orders through the Computer Management Maintenance System (CMMS)
Supervise and manage engineers to ensure timely completion of all preventive maintenance activities
Respond to alarms and abnormal conditions in critical areas when alerted by Building Management Systems (BMS), clients, or facility personnel
Enforce Critical Environments Change Control Process requirements and maintain facility housekeeping standards
Create detailed incident reports and implement emergency response protocols as necessary