Critical Environment Business Analyst
About The Position
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Business Analyst - Business Operations, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter professionals working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Requirements
- High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Nice To Haves
- 2+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
- Technical College degree in Finance, Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field.
- Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.
- 2+ years experience with critical environment maintenance and repair cost management
- 2+ years experience with industry program and project management skills
- 2+ years experience working with collaboration platforms (e.g. SharePoint, MS Teams etc.)
- 2+ years experience with reporting and data analysis systems & platforms (e.g. PowerBI)
Responsibilities
- Provide thought leadership and subject area knowledge related to financial controllership (accuracy, forecasting & compliance) of datacenter financials.
- Manage the financial and commercial aspects of site contracts including related PO and invoice reviews.
- Prepare quarterly spend management review materials at datacenter site.
- Assist with tracking of datacenter Maintenance and Repair activities.
- Evaluate cost savings opportunities and implement strategic projects to realize savings.
- Leverage local subject matter professionals' domain knowledge, spread adoption of standard practices.
- Act on opportunities to increase agility, and contribute to workstreams to evolve processes, services, and solutions for Operations and Service Level Agreements for CO+I.
- Coordinate closely with datacenter field operations to foster alignment and partnerships for business success.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
