Critical Communications Astro System Management: Manager

Motorola Solutions•Schaumburg, IL

About The Position

The product manager will be responsible for strategy, roadmap, and feature definition within the Astro VS including interfacing with engineering teams, marketing, working with sales on forecasting, and with finance on profit and loss (P&L) responsibilities. The product manager analyzes market and competitive conditions and lays out a product vision that is differentiated and delivers unique value based on customer demands. The role of the product manager spans many activities from strategic to tactical and provides cross-functional leadership—bridging gaps within the company between different functions, especially between development, sales and marketing, and support. The product manager is the person responsible for defining the ‘why’, ‘what,’ and ‘when’ of the product that the development team will build. They are the director of their product -- which means they direct cross-functional teams from a product's conception through to its launch As a manager of the System Management suite with Astro Infrastructure, this person will be responsible for a team that manages the PDM responsibilities. The Manager will need to drive their team to complete tasks on time and with in the project budget. They will need to create a collaborative culture with other Value Streams include Consoles, RF Sites, Unified Communications, all the teams in the Service organization and Sales. The System Management portfolio consists of UNC/UNCr, UEM/UEMr, PM, CM, Affiliation Display, Reporting, ATR, Zone Watch/Call Monitoring, Radio Control Manager, Genesis, Crystal Reports, Astro Upgrade Service (AUS), SDM/MC Edge, and the Service Delivery Efficiency (SDE) program.

Requirements

Familiarity with cloud services (Azure, AWS, or Google Cloud Platform)
Familiarity with on-premises programming techniques (Virtual Machines, Containers,...)
Firm understanding of software design & user interaction
Excellent communication skills, both verbal and written are a necessity
Polished presentation skills for internal and external audiences
Proactive, enthusiastic attitude toward challenging problems
Capable of quickly evaluating and prioritizing new projects alongside customer feedback
Strong ability to take complex user requirements and distill them into a format that can be understood by developers as well as non-technical staff
Ability to research and analyze product requirements from various stakeholders
Ability to understand market trends, financial data, and customer needs and assess competitive intelligence data.
Build consensus among stakeholders
Ability to work well independently and as part of a diverse team spread across multiple continents in a fast-moving environment
Ability to multi-task among various assignments
Working knowledge of Motorola or competitive P25 Land Mobile Radio systems.
Bachelors Degree (required)
5+ years progressive experience in Systems or Development Engineering or in Product Planning/Product Marketing/Product Management desired

Nice To Haves

MBA or other graduate degree (desired)

Responsibilities

Create and manage backlog, roadmap, and vision
Identify customer needs and market requirements
Evaluate competitive intelligence
Define financial goals
Create business plans for new systems and for continuous lifecycle systems
Manage strategic partners and third party suppliers
Define market offer and structure for new systems and for continuous lifecycle systems
Make products orderable, deliverable, and loveable
Define and support implementation of training, support and deployment requirements
Manage risks and resolve issues that affect release scope, schedule and quality
Coordinate overall release project and schedule
Gather customer and sales feedback and voice of customer
Evaluate success of launched initiatives and adjust strategy as necessary
Facilitate global sales and channel training
Assist pre-sales with custom project requests
Define and ensure implementation of GTM assets including demo environments, training materials, and presentations
Demonstrate new pre-release epics