Crisis Worker

Redwood Community Services • Fort Bragg, CA

1d • $27 - $31

About The Position

Provides urgent crisis de-escalation, assessment, and linkage services to Mendocino County consumers during a crisis intervention. Works under the direction of the Program Manager to provide short-term, strengths based, safety focused intervention that is individualized to client current need. Services will be aimed at stability and linkage. Ability to provide in-the-moment coaching, problem-solving, coping, skill development, safety planning, and crisis intervention. Immediate response to emergency referrals.

Requirements

• MHRS I: Associate's Degree & 6 years experience in a mental health-related field.
• MHRS II: Bachelor's Degree & 4 years experience in a mental health-related field.
• MHRS III: Master's Degree & 2 years experience in a mental health-related field.
• Experience must include direct work with individuals diagnosed with Severe Mental Illness (SMI) and/or those with comorbid conditions involving SMI.
• Must obtain 5150 Certification
• Must pass a clear background check with DOJ & FBI.
• CPR and First Aid Certified.
• TB Exam and Physical at the time of employment.
• This position requires the use of a personal vehicle for business purposes and on-call rotation.
• Driving is a required function of this position. Employees must use a personal vehicle that meet all agency requirements, including maintaining liability insurance that meets or exceeds state requirements. Employees are responsible for ensuring the timely renewal of their vehicle insurance policies and providing updated documentation to the agency to remain in good standing and compliant with position requirements.
• Employees will participate in the on-call rotation for the program. Employees must commit to at least one weekend per month. Employees will be required to sign an on-call agreement.

Responsibilities

• Responds to incoming crisis calls through the 24/7 RC3 Hotline and Mendocino County Access Line, providing timely and effective support.
• When necessary, delivers rapid in-person response to emergency referrals within 20–40 minutes.
• Effectively de-escalates high-risk situations, prioritizing and ensuring the safety of all individuals involved.
• Performs counseling and psychotherapy services, including crisis intervention, one-on-one client engagement, problem identification, and goal-oriented support.
• Conducts comprehensive evaluations and assessments to determine the need for involuntary hospitalization under 5150/5585 criteria and, when appropriate, completes the required legal documentation to initiate holds.
• Maintains the ability to rescind or invalidate holds with appropriate supervisory approval.
• Coordinates placement by securing inpatient psychiatric beds and arranging safe and timely transportation for clients requiring hospitalization.
• Accurately documents all crisis and service-related contacts, including detailed records of interventions and outcomes, in accordance with agency and regulatory standards.

Benefits

• Comprehensive benefits package available.
• $1,000.00 Sign On Bonus
• Bonus to be paid out as follows: $500.00 issued upon hire and $500.00 upon 6-month completion of employment
• Language Translation - Bi-cultural Spanish: $1.00 per hour
• Bimodal Bilingualism - ASL Sign Language: $1.00 per hour
• Bimodal Multilingualism - ASL Sign Language: $2.00 per hour
• RCS provides an in-depth onboarding and training orientation, which includes CPR/First Aid, Crisis Communication/Pro-ACT, Trauma-Informed Care, Motivational Interviewing, Collaborative Problem Solving, introductions to all RCS departments, and other valuable trainings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree