Crisis Worker 2
About The Position
Our mental health team is seeking a full-time, passionate, and dedicated Crisis Worker to be responsible for providing telephone crisis intervention and mobile services to distressed Westmoreland County residents. As a Crisis Worker, you will use informed counseling skills to: Provide crisis intervention services including psycho-educational coaching, resource information, and referrals and after care to individuals exhibiting acute behavioral problems, disturbed thoughts, mood and/or social conflicts, Maintain 24/7 call center presence through three different shifts in a fast paced environment, and Travel using agency vehicle to respond to acute and emergency calls where such cases warrant. Westmoreland Community Action (WCA) is a non-profit organization that works to connect individuals and families to opportunities and resources throughout the community to improve their quality of life and help to reduce poverty in the community. This is accomplished through housing, counseling, support, education, intervention, collaborations, partnerships, information, referrals, and networking. The Mobile Crisis Team provides face-to-face intervention, assisting those in crisis during a variety of situations, addressing such issues as suicidal and homicidal ideation, concern for friend or family members, and behavioral health concerns. This service is an expansion of the Crisis Hotline and assists persons seeking mental health support or services. The Crisis Hotline is available 24/7 to provide assistance for individuals in crisis or for individuals seeking assistance for another person in crisis. Calls are answered by a trained crisis worker who will identify the crisis and assist with support, offer resources about community services, and treatment providers.
Requirements
- Bachelor's degree in sociology or related field OR High school diploma and twelve semesters in sociology or related field, of which one year must be mental health direct care experience OR Six years experience providing mental health crisis intervention services.
- Direct experience in crisis intervention with the ability to assess and respond to crisis situation and knowledge of counseling skills.
- Proficiency with computer software preferred.
- Must be available to work 12:00 AM (Midnight) to 8:00 AM shift.
- Ability and willingness to work various shifts.
- Must be able to obtain child abuse, state police, fingerprint-based criminal background check, and sex offender registry clearances.
- Valid driver's license required and must carry $15,000/$30,000 bodily liability car insurance.
- Provide a certificate of or be able to complete Recognizing and Reporting Child Abuse training.
Nice To Haves
- Proficiency with computer software preferred.
Responsibilities
- Provide crisis intervention services including psycho-educational coaching, resource information, and referrals and after care to individuals exhibiting acute behavioral problems, disturbed thoughts, mood and/or social conflicts
- Maintain 24/7 call center presence through three different shifts in a fast paced environment
- Travel using agency vehicle to respond to acute and emergency calls where such cases warrant
Benefits
- 100% Employer paid dental, vision, life insurance, short-term disability, and long-term disability polices
- ICHRA health plans – Using an allowance, choose the best plan for you
- 16 paid holidays
- 10 days of vacation in first year of employment
- Sick time
- 8% retirement match after 1 year and 1000 hours of service
- Mileage reimbursement
- Time and a half for holidays worked
- Shift differential for evening and overnight shifts
- 12 hours of personal time off each year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
