Crisis Support Advocate- Overnight

The Spring Of Tampa Bay Inc•Tampa, FL

About The Position

Responsible for promoting safety, security, and cleanliness of the shelter. Provide empowerment based, survivor-focused crisis intervention, conflict resolution, safety planning, and support for survivors in the shelter and on the hotline.

Requirements

Bachelor’s degree in behavioral science preferred or two years of related social service experience.
Must have knowledge of community resources
FCADV Competency-Based Core training plus an additional 6 hours of individualized training (30 hours total) to qualify for privilege status; must successfully pass written test
Valid Florida Driver’s License with at least two years driving experience, active automobile insurance and an acceptable Motor Vehicle Report.
Must be able to pass and maintain a Level II background check
Must be eligible to be sworn as a Deputy Clerk of The Circuit Court
Computer skills are required
Demonstrates maturity and good judgment.
Must be able to work with a culturally diverse community with sensitivity and professionalism.
Knowledge of domestic violence and victim issues, including advocacy activities, statutes and impact on children.
Understands and maintains confidentiality of shelter activities and participants at all times.
Reliable transportation required.

Responsibilities

Present, friendly, and welcoming throughout the shelter.
Intakes for Shelter that provides interview that assesses for risk and safety planning
Help with belongings and provides a tour of shelter
Provide survivor focused, trauma informed crisis intervention
Document survivor services in database
Prepare rooms for new intakes, which includes packing and cleaning and Laundry
Maintain health standards of the facility. Ensure cleanliness of shelter common areas, including communal refrigerators and dining areas.
Request, Sort and restock donations.
Provide information/referrals and personal advocacy services to survivors as needed in person and on the hotline
Exit interviews
Transportation
Pet Program coordination and assistance
Family Activities
Outreach contacts-Roberta/RC Harrison cards
Make participant files
Accompaniment and advocacy to Adults and children during community agency meetings
Clerical duties-update spreadsheets, monthly reports, update resident documents 1%
Monitor security cameras and entrance gates
Process after hours and Weekend Injunctions for Protection
Report maintenance concerns for follow up
Provide basic needs- food, personal care items, health needs, and clothing
Provide shelter orientation group
Pick up and sort mail
Attend weekly case conference
Attend regularly scheduled supervision
Assists with food service and daily nutrition count
Answers the crisis hotline, text and chats, assesses for risk, and plans for safety.
Provides callers and residents of the shelter with resources, information/referrals, DV education, and emotional support.
Performs other related duties as assigned.
Attend trainings pertinent to the profession.