Crisis Specialist CCBHC

Centerstone • Bloomington, IN

2d • $19 - $27

About The Position

Responsible for providing face to face, phone, and telehealth crisis response and assessment services to those individuals who are experiencing any mental health crisis. Provides support and linkage to other area resources with follow up services to individuals in crisis and their families under the supervision of a senior team member or lead. Represents Centerstone in a professional manner when interacting with external entities.

Requirements

• Effectively communicate via written, verbal, in person and virtual methods.
• Demonstrate knowledge and competency in the utilization of Centerstone programs and other community resources.
• Knowledge of crisis intervention skills.
• Associate degree in a relevant field. Equivalent work experience may substituted for education.
• entry level position; on-the-job training provided.

Nice To Haves

• Customer service or support roles in behavioral health are a plus.

Responsibilities

• Provide immediate, face-to-face or virtual crisis intervention services to clients in distress with on-site supervision.
• Assist clients in developing safety plans and identifying personal and community resources.
• Conduct basic risk assessments for suicide, self-harm, or harm to others under supervision.
• Work closely with team members to address client needs and ensure continuity of care.
• Coordinate with emergency services, as needed, for high-risk situations.
• Accurately document client interactions, assessments, and interventions in compliance with organizational policies and procedures.
• Participate in regular training sessions to enhance crisis management and intervention skills.
• Provide clients with information on available community resources and assist in facilitating referrals.
• Support team operations by assisting with administrative tasks, such as scheduling follow-ups or maintaining resource guides.
• Understands how the job functions within the overall Certified Community Behavioral Health Clinics (CCBHC) model.
• Performs all required job duties and responsibilities in accordance to CCBHC Standards.

Benefits

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees