Crisis Response Peer Support Specialist
About The Position
This position is responsible for providing peer support services for households and individuals interacting with the Catholic Charities Eastern Washington (CCEW) Community and Resident Safety Team (CAReS). The clients interacting with this team are current formerly homeless persons who may have behavioral health challenges as well as barriers to employment and recovery. As a member of the Onsite Supportive Housing Services team, the peer support specialist provides clients with de-escalation, behavioral health management techniques, support, education, and community resource navigation to promote client recovery and self-sufficiency.
Requirements
- High school diploma or GED
- One year of successful work experience
- Lived experience that allows the successful candidate to understand and relate to program clients.
- To perform this job successfully, an individual must have a valid Driver’s License
- must successfully pass background check applicable to position, and must obtain DBHR Peer Training certification within 6 months of start date.
Responsibilities
- Provide Peer Support services—per SAMSHA best practice guidelines--to assist persons interacting with the CAReS, in housing and unsheltered.
- Embed with and assist the CAReS in de-escalating, outreaching, and providing supportive services to individuals interacting with the CAReS, particularly individuals in crisis.
- Provide case management services for clients in unstable situations.
- Provide connection to client driven needs and goals.
- Follow up with clients and other service staff after incidents to help ensure individuals are supported after a crisis or incident.
- Identify and work closely with tenants in jeopardy of eviction to remove barriers and promote housing stability.
- Collaborate with community partners to provide connections to services.
- Assist with housing referrals and client identified housing goals.
- Empower clients to solve problems and find their own solutions.
- Collaborate with the Onsite Supportive Housing Services team to ensure the behavioral health and physical health needs of clients are addressed.
- Model personal responsibility, self-advocacy, and hopefulness.
- Maintain professional boundaries.
- Accurately account for time worked according to agency standards.
- Work with the Integrated Case Management team to ensure outcomes of grant agreements, contracts, MOU’s and other commitments of the program are met.
- Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
- Regularly utilizes all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.
- As a mandated reporter, follows all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.
- Obtain Peer Certification from DBHR within 6 months of employment.
- Adheres to the tenants of Catholic Social Teaching.
- Performs related functions as assigned to support program success as well as the mission and core values of Catholic Charities.
Benefits
- FREE Employee Medical Insurance
- FREE Employee Dental Insurance
- FREE Employee Vision Insurance
- Sick leave (8 hours per month)
- Vacation (Minimum of 2 weeks paid vacation)
- Discounted health memberships
- Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
- FREE Long-Term Disability Insurance
- FREE Life Insurance
- 13 Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
