Crisis Response Clinician

BJC HealthCare • St. Louis, MO

1d • Onsite

About The Position

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.
Inform, outreach, screen for services, and successfully refer people to the appropriate services within the organization and larger community in a manner that is timely and respectful.
The Clinical Case Manager is responsible for providing case management services to maximize opportunities available to people living in the community who are trying to recover from the catastrophic effects of a serious mental illness.

Requirements

• Strong crisis assessment and intervention skills
• Ability to complete risk assessments and safety planning
• Excellent communication (phone, in-person, and documentation)
• Time management and ability to work in a fast-paced environment
• Ability to multitask across platforms (phone, chat, documentation systems)
• Knowledge of community resources and referral processes
• Strong clinical judgment and decision-making skills
• Master's Degree - Social Work
• 2-5 years
• Class D (IL) or Class E (MO)
• LCSW or LPC

Nice To Haves

• Master's Degree - Social Work
• 5-10 years

Responsibilities

• Provide crisis intervention and risk assessments via phone, telehealth, and in-person
• Complete Zero Suicide screenings and assess client needs
• Respond to chats and incoming crisis requests in a timely manner
• Complete all documentation within required timeframes (e.g., notes within 72 hours, intakes within 7 business days)
• Conduct follow-up calls as needed
• Coordinate care and referrals when services cannot be provided internally
• Authorizes, coordinates, monitors, and adjusts services with contract providers.
• Identifies, develops, and maintains good relationships and linkages with a wide range of community resources.
• Ensures follow through with appointments by assisting clients to keep appointments.
• Provides collaborative clinical case management services.

Benefits

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees