Crisis Recovery Worker (Lancaster, Lancashire)

Recovery Focus

1d•Remote

About The Position

Outreach Crisis Recovery Worker Location: Predominately remote based however there is a requirement to attend homes visits where needed. Working Hours: 37 hours per week, Monday-Friday 9am-5pm Contract Type: Permanent Salary: £24,243 - £28,930 per annum Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. About the service: Bay Tree House – Heysham, Lancashire Recovery House is a mental health crisis unit in Morecambe. We are working to a recovery model, and are accessed by referral as either hospital preventions, step down, respite and crisis point support. We have been operating in the area for a number of years and offer a 24hour staffed service to our residents aged 16 and upwards. About the role: As a Day Recovery Worker, you will liaise with clinical teams to discuss referrals and clinical presentation of people using our services and make referral decisions based on this. You will support individuals who present in a range of ways, including low mood, depression, anxiety, mania, voice hearing, delusions, self-harm, and suicidal thoughts to develop their own coping strategies to deal with crisis situations. You will also participate in a group work programme to assist people using our services to deal with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse. You will attend home visits, virtual and/or phone calls with people accessing the service. Additionally, there could be a possibility to take on additional smaller groups if needed, to support the service. About you: It is important is that you have a caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team Lived experience is welcomed You should be able to easily adapt to new environments You should have an interest in Mental health and/or experience within the sector Have experience/skills of facilitating / co-facilitating groups Driving licence desirable/beneficial if you do not live within the areas To review the job and person specification, please click here. What We Offer We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package: 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays) Pension scheme with 4.5% employer contribution, matched up to 6.5% Life assurance (3× annual salary) Enhanced sick pay and family-friendly pay Birthday leave and the option to buy up to 5 extra days’ annual leave Professional fee reimbursement for relevant qualifications 24/7 online GP access and Employee Assistance Programme Recognition and long service awards via our Way to Go and Aspirations portals £500 Recommend a Friend bonus Cycle to Work scheme and Credit Union membership Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good Free will writing service and wellbeing initiatives throughout the year Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: [email protected] Closing Date: 2026-02-02 Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Richmond Fellowship’ or ‘Aquarius’ (our subsidiary charity in the Midlands). Next year we’ll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us – and don’t forget to check out the Waythrough jobs on the Humankind job site https://peoplekind.my.salesforce-sites.com/recruit/ Aquarius Aquarius is a subsidiary of Waythrough. Aquarius is a Midlands-based charity supporting individuals to overcome the harms caused by drugs, alcohol and gambling. Aquarius has always held the view that people we support could resolve their problems with support and guidance and that people have the ability to find their own solutions to their problems. Our roles across the organisation include Practitioners and Administrators as well as Team Managers. Find out more at www.aquarius.org.uk

Requirements

Caring and compassionate nature
Empathy and enthusiasm for helping others
Happy to work both independently and within a team
Ability to easily adapt to new environments
Interest in Mental health and/or experience within the sector
Experience/skills of facilitating / co-facilitating groups

Nice To Haves

Lived experience
Driving licence desirable/beneficial if you do not live within the areas

Responsibilities

Liaise with clinical teams to discuss referrals and clinical presentation of people using our services and make referral decisions based on this.
Support individuals who present in a range of ways, including low mood, depression, anxiety, mania, voice hearing, delusions, self-harm, and suicidal thoughts to develop their own coping strategies to deal with crisis situations.
Participate in a group work programme to assist people using our services to deal with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse.
Attend home visits, virtual and/or phone calls with people accessing the service.
Take on additional smaller groups if needed, to support the service.