Crisis Outreach Professional
About The Position
Crisis Outreach Professionals are part of our 24-hour Acute Care team, which provides intervention and support to individuals who are experiencing a mental health or substance use crisis. They take calls requesting crisis services and travel out in the community to provide crisis assessments, determine what level of treatment is needed to stabilize the situation, and make arrangements for hospital placements or outpatient treatment as appropriate. The goal is to stabilize the crisis using the least restrictive setting possible, while still ensuring the safety of the individual in crisis as well as the community. This role requires working closely with emergency responders, law enforcement, Comprehensive staff, and other community partners to coordinate care. The Crisis Outreach Professional position offers the opportunity to work both collaboratively and independently, have significantly varied workdays, and use creativity to resolve problems. This position has a progressive rotating schedule of four 10-hour shifts to include nights weekend and holiday work at times.
Requirements
- Master's degree in social work, counseling, or related field
- Two years of prior experience providing behavioral health treatment is preferred
- Must be eligible for designation as Designated Crisis Responder
- Must be eligible for a credential with the Dept of Health that designates Mental Health Professional status
- Must have valid driver's license, vehicle liability insurance, and a safe driving record
- In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screening.
Nice To Haves
- Two years of prior experience providing behavioral health treatment is preferred
Responsibilities
- receiving calls for crisis services from individuals, law enforcement, medical facilities, & service providers and responding in the community to assess individuals for safety and gather information
- determining the least restrictive environment for crisis resolution and stabilization for the client
- arranging client placements for voluntary and involuntary hospitalization or detox services, when necessary
- communicating with Comprehensive treatment teams about clients who have had crisis contact and participating in safety planning
- completing extensive clinical & legal documentation for each call taken during the workday
Benefits
- $5,000 hiring bonus with two-year commitment and an additional $2,500 for LICSW or LMHC in Washington
- Competitive salaries within our communities and industry
- Healthcare coverage for employee and qualified family members
- Generous vacation, paid holiday and sick leave policies
- Access to Employee Assistance Program services
- Agency-funded retirement plan with contributions equal to 5% of compensation
- Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
- Agency-funded life and disability insurance program
- Tuition reimbursement program for approved, current education
- Employer-funded student loan repayment assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
