Crisis Intervention Specialist

The Opportunity Alliance • Portland, ME

12d • $23 • Hybrid

About The Position

The Opportunity Alliance (TOA) is hiring full-time Crisis Intervention Specialists to join our Mobile Crisis Response & Outreach Program! Pay Rate : $23/hour The Crisis Intervention Specialist is a professional social work position for Cumberland County Crisis Response program (CCCR). This position provides direct service and immediate intervention as identified and appropriate to the provision of crisis intervention and stabilization services; both in the field and through the Crisis Telephone Response system. What You’ll Do: Respond to and support adults, children, and families in mental health crises Engage, de-escalate, assess needs, and develop collaborative action steps Provide direct service and intervention in person, by phone, or through electronic media The person in this position attends staff meetings as needed to ensure continuity of care, participates in other meetings as needed, establishes and maintains positive work relationships, engages fully as a member of the team, proactively demonstrates constructive conflict resolution skills and employs helpful self-care tools that recognize and safely attend to issues of secondary traumatization. All work is performed with the goal and intention of maintaining a trauma-informed, trauma sensitive, and recovery-oriented framework.

Requirements

• Passion for helping others
• Associate degree or higher
• Proficiency with technology
• Must be able to successfully pass a criminal background check
• Driver’s license and a vehicle - A good driving record is required.
• No experience necessary – we provide full training!

Responsibilities

• Respond to and support adults, children, and families in mental health crises
• Engage, de-escalate, assess needs, and develop collaborative action steps
• Provide direct service and intervention in person, by phone, or through electronic media
• Attends staff meetings as needed to ensure continuity of care
• Participates in other meetings as needed
• Establishes and maintains positive work relationships
• Engages fully as a member of the team
• Proactively demonstrates constructive conflict resolution skills
• Employs helpful self-care tools that recognize and safely attend to issues of secondary traumatization
• Maintaining a trauma-informed, trauma sensitive, and recovery-oriented framework

Benefits

• Generous paid time off accrual
• 9 paid holidays per calendar year and up to 3 floating holidays per calendar year
• Excellent medical benefits at very reasonable cost
• Dental and Vision insurance options
• Agency paid basic life insurance and STD & LTD disability insurances
• 403(b) retirement with a generous agency match (all employees are eligible)
• Tuition Reimbursement – offered once per year through an application process
• The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees