MC Crisis Intervention Specialist PT 4p-12

Hope and Healing Survivor Resource Center•Medina, OH

8d•Onsite

About The Position

Maintain a safe, supportive environment for survivors residing in the shelter. Provide information and intervention for individuals on the hotline and survivors residing in shelter using the Trauma Informed Care model.

Requirements

High School Diploma or equivalent
Maintain valid Ohio driver’s license and ability to meet agency requirements for driving insurability.
Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Investigations and Federal Bureau of Investigations).
Excellent interpersonal and communication skills, particularly with diverse populations. Ability to model open communication, fair and equitable treatment, management of conflicts and work in team structure.
Computer skills including, but not limited to, Microsoft Word and Excel.

Nice To Haves

At least one year of experience working with survivors of trauma preferred
Certification of CPR, First Aid, AED and Narcan preferred

Responsibilities

Provides confidential services to survivors including, but not limited to promptly answering the 24-hour hotline, advocacy, crisis intervention, referrals, safety planning and follow-ups.
Assists with day-to-day operations including providing shelter coverage, maintaining/contributing to health and safety of everyone in shelter, transporting survivors when needed, facilitates problem-solving of in-house conflicts, and encourages and models positive shelter interactions by connecting with each survivor daily.
Refers survivors to other agencies and resources. Works directly with other agencies to secure services on behalf of survivors and their children.
Assists Shelter Case Managers in providing supplemental supportive services to survivors based on their individualized goal plans.
Abides by the mandated reporting policy and procedure when it comes to suspicion or witness of abuse or neglect of children and/or seniors.
Attends appropriate trainings, workshops, conferences, etc. to enhance professional development and understanding of issues in the fields of domestic violence, intimate partner violence, sexual violence, and human trafficking.
Meets the set goals and expectations set forth in regard to time spent with clients per shift.
Assists with cleaning of resident rooms for incoming families.
Completes documentation in a timely manner in accordance with the policies and procedures.
Attends staff meetings as scheduled.
Works cooperatively with other staff members, interns, and volunteers to ensure best practices in service delivery.
Always adheres to Service Excellence standards.
Represent Battered Women’s Shelter by participating in community activities, coalitions, and taskforce groups as requested or assigned by supervisor.
Complies with agency policies and procedures, federal and state requirements, and educational/certification/registry requirements.
Performs other duties as assigned.