Crisis Intervention Specialist/Driver (CIS)

High Point & SEMCOA•Brockton, MA

25d•$20 - $24

About The Position

Crisis Intervention Specialist/Driver (CIS) Program & Location: MCI / Brockton Education: High school diploma or equivalent experience Pay Range: $20-$24/hr Status: Per Diem; Full-Time: Tuesday to Saturday, 3:00pm-11:30pm About Us High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life. CIS staff provide basic security and patient safety monitoring within the MCI and CBHC programs. CIS utilizes strong verbal de-escalation skills to maintain staff and patient safety. CIS staff are requested to be approved drivers for the organization to assist with transportation of patients home from services, admission to an inpatient program, or other external appointments are requested. Drivers have access to the company vehicle. Benefits Medical Insurance Dental Insurance Vision Insurance Long & short term disability Discounted auto/home and renters insurance 403b - Retirement FSA & DCA PFML Employee Assistance Program Bonuses & Referral Eligibility for free classes to become a Licensed Counselor or Recovery Coach Company paid CEU Trainings w/ Education days to complete CEU's Free meals at select programs (when available) Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)

Requirements

Ability to problem solve in a timely and therapeutic manner
Ability and willingness to relate and care for diverse patient populations
Must present as courteous and professional at all times
Demonstrated flexibility and ability to perform multiple tasks
Must have excellent communication skills, including the ability to organize ideas in logical and clear fashion
Knowledge of basic computer skills and software programs including the ability to learn, use and train HPHAO`s electronic medical records
Must have the ability to work with others in cooperative and collaborative manner
An understanding of the relationship between substance use and mental health issues and/or self-help programs
An understanding of boundaries and ethics
Comply with Federal Regulations, 42 CFR Part 2, Confidentiality of Alcohol Abuse Policy and HIPAA Regulations
TB screening
Certification in the HPHAO approved de-escalation program
CPR Certification (HPAO onboarding training)
Compliance with DMH, Joint Commission and all other regulatory agencies
Knowledge of ASAM criteria
Minimum of a high school diploma or equivalent GED and a minimum of one year supervised experience in mental health/ substance abuse treatment or a closely related field preferred

Responsibilities

Intervene as needed in a developing crisis
Utilizes Walkie-Talkie as a campus responder
Responsible for conducting building internal and external security rounds
Assist with routine and emergency medical and psychiatric problems including 1:1 observation, safety checks, emergency procedures/situations, etc.
Assist with Restraint & Seclusion per Policy
Record interactions and observations about the patients’ behavior in daily reports and communicate verbally to nursing or clinical staff any pertinent information and participates in treatment team as required
Conduct/assist with room and property searches when indicated
Utilize standard precautions at all times
Demonstrates behaviors that recognize the rights of patients/clients as defined by the patient’s right
Attend all unit, facility meeting and case conferences as director by Supervisor
Attend mandatory training