PRN 988 Crisis Counselor

WELLSTONE•Huntsville, AL

17d

About The Position

WellStone is looking for empathetic employees to serve as crisis counselors, answering phones, chats, and texts. 988 is more than just an easy-to-remember number—it’s a direct connection to compassionate, accessible care and support for anyone experiencing mental health-related distress – whether that is thoughts of suicide, mental health or substance use crisis, or any other kind of emotional distress. The candidate chosen for this role is scheduled to work PRN (as needed) and must work at least two (2) shifts per month to retain Active employment status.

Requirements

Master's degree in counseling, psychology or a related field
Excellent verbal and written communication skills
Good organizational & documentation skills
Proficient computer experience to include Microsoft Office
DSM V knowledge
Knowledge of community agencies

Nice To Haves

Clinical Licensure Preferred (LPC, LCSW, LMFT)

Responsibilities

Conduct comprehensive individual assessments on new or returning adult clients
Assess client’s risk of suicidal/homicidal ideations
Maintain confidentiality of client information, treatment and records
Perform timely documentation of the assessment in EMR
Develop a treatment plan based on clinical experience and knowledge in partnership with the client
Present cases to psychiatrists regarding client’s medication and/or need
Provide crisis intervention as needed and/or required
Act as an client advocate to coordinate required services or to resolve emergency problems in crisis situations
When necessary, referral to internal or external specialists or community resources in order to assist the client in treatment options
When applicable, assist family members in understanding, dealing with or supporting clients
Participate in various meetings to include departmental, divisional or other meetings as required
Maintain current on new developments in counseling
Complete billing documentation in a timely and accurate manner
Conduct follow up with clients, internal and/or external individuals as needed
Complete other duties as assigned.