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The Crisis Counselor position at Protocall Services Inc. is a fully remote role focused on providing crisis intervention and support to individuals experiencing emotional distress or mental health challenges. The counselor will engage with clients over the phone, assess their needs, and provide resources and referrals while maintaining a secure and confidential workspace. This role requires exceptional communication skills, the ability to multitask in high-pressure situations, and a commitment to ethical standards and client confidentiality.