Crisis Communications Leader, Associate Director
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About The Position
At EY, we are seeking a highly skilled and experienced Crisis Communications Manager to join our team. This role is pivotal in developing and implementing strategic communication plans during times of crisis to protect and enhance the reputation of our organization. The ideal candidate will be responsible for crafting effective communication strategies that address potential threats or emergencies that may impact the organization. This position requires a proactive approach to crisis management, ensuring that all communication is timely, accurate, and consistent across various platforms. The Crisis Communications Manager will serve as a primary point of contact for both internal and external communications during a crisis. This includes managing media inquiries, engaging with stakeholders, and overseeing social media interactions. The role demands a keen ability to monitor and analyze media coverage and social media activity related to the crisis, allowing for real-time adjustments to communication strategies as necessary. Collaboration with key stakeholders, including senior leadership, legal counsel, and public relations teams, is essential to ensure that messaging remains consistent and accurate. In addition to crisis management, the successful candidate will prepare executives for media interactions and provide training and guidance to staff on crisis communication protocols. Evaluating the effectiveness of crisis communication efforts and making recommendations for improvement will also be a critical aspect of this role. The position is designed for a strategic thinker who is passionate about protecting and enhancing the reputation of the organization during challenging times.
