About The Position

Are you interested in building a rewarding career with a national leader in the treatment of mental health and addictive disorders? UPMC Western Psychiatric Hospital is looking for a passionate Part-time Crisis Clinician to join our Walk-In Clinic at resolve Crisis Services! resolve is a 24-hour, 365-day Crisis Walk-In Clinic providing support to individuals experiencing self-identified crisis. For more information, visit: resolve Crisis Services | UPMC All candidates must be able to work varying shifts: daylight, evening, nights, weekends, and holidays. Crisis Clinician levels from Associate, Clin I and Clin II will be considered for this role. The title and pay rate (minimum rate for Associate is $21.14, Clinician I is $24.32, Clinician II is $25.52) for these positions may vary depending on education level and years of experience. Crisis Clinicians are Sign on Bonus eligible! $1,750 with a 2 year commitment $2,500 with a 3 year commitment

Requirements

  • Crisis Clinician Associate: Bachelor's Degree in Psychology, Counseling or Social Work. Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience. (Preferred other fields of study include: Social Work, Psychology, Gerontology, Sociology, Anthropology, Criminal Justice, Theology, Nursing, Counseling/Guidance, Education) ATTENTION: A COPY OF YOUR BACHELOR’S OR MASTER'S TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION. Consistent ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies. Recovery-oriented interpersonal relations.
  • Ability to work shifts, weekends, holidays, and to assume on call responsibilities.
  • Crisis Clinician I: Bachelor's Degree in Psychology, Counseling or Social Work with one (1) year mental health direct care experience. OR Master's Degree in Psychology, Counseling or Social Work and no experience. Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience. (Preferred other fields of study include: Social Work, Psychology, Gerontology, Sociology, Anthropology, Criminal Justice, Theology, Nursing, Counseling/Guidance, Education) ATTENTION: A COPY OF YOUR BACHELOR’S OR MASTER'S TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION. Includes phone triaging, as well as an in-depth knowledge and proven skill at doing psychiatric assessments.
  • Excellent, recovery-oriented interpersonal relations.
  • Crisis Clinician II: Bachelor's Degree in Psychology, Counseling or Social Work with two (2) years mental health direct care experience with one (1) year crisis experience. OR Master's Degree in Psychology, Counseling or Social Work with one (1) year mental health direct care experience. Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience. (Preferred other fields of study include: Social Work, Psychology, Gerontology, Sociology, Anthropology, Criminal Justice, Theology, Nursing, Counseling/Guidance, Education) ATTENTION: A COPY OF YOUR BACHELOR’S OR MASTER'S TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION.
  • Work history that includes phone triage, as well as an in-depth knowledge and proven skill at doing psychiatric assessments.
  • Excellent, recovery-oriented interpersonal relations
  • Ability to work shifts, weekends, holidays, and to assume on call responsibilities.
  • CCM training is required within 30 days of hire and annually thereafter
  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Drivers License
  • Act 31 Child Abuse Reporting
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance
  • OAPSA

Nice To Haves

  • Experience in mental health crisis intervention, case management, or in-home therapy preferred.
  • Licensure in social work or professional counseling is preferred.

Responsibilities

  • Complete Crisis Clinician orientation and training.
  • Manage shift caseloads under supervision.
  • Develop skills in assessment, de-escalation, documentation, and motivational interviewing.
  • Use Electronic Medical Records for information and documentation.
  • Provide person-centered, strength-based counseling to promote stability.
  • Work independently and efficiently in crisis settings.
  • Coordinate referrals and collaborate on disposition planning.
  • Advocate for appropriate program admissions (Crisis Residential, Walk-In).
  • Conduct face-to-face crisis assessments and respond to support calls.
  • Handle crisis situations using positive, effective strategies.
  • Meet documentation standards and complete required paperwork.
  • Participate in trainings, staff meetings, and case reviews.
  • Support therapeutic milieu and ensure safety.
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