Crisis Clinical Supervisor - MRT, Swing Shift

DESC • Seattle, WA

155d

About The Position

The MRT shift supervisor will work in coordination in establishing collaborative and engaging connections with PSH and HtH program staff from Plymouth Housing, Catholic Community Services and DESC. They will also assist in establishing working relationships with Police Precinct, Fire/Medics, DCRs, Emergency Room staff, and Crisis Connections. As part of the team, the shift supervisor will be responsible for providing clinical and psychosocial assessments in the field and mental health evaluations to determine the least restrictive alternatives to ITA.

Requirements

• Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional whose scope of practice includes independently conducting mental health assessments and making mental health diagnoses.
• Master's degree in social work, psychology or other relevant behavioral science.
• One or more years' experience in community based behavioral health services.
• Experience working with adults experiencing homelessness, mental illness and/or substance use disorders.
• Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required.
• Required to complete DESC Crisis Response and Prevention training, and an 8-hour Crisis Intervention Training (CIT).
• Be able to pass a Washington State Criminal background check.
• Familiar with Recovery Principles, Crisis Intervention and Stabilization, Integrated Treatment of Co-occurring Disorders, Intensive Case Management, Illness Management, and relevant Evidenced based/Emerging best practices.
• Knowledge of Harm Reduction strategies.
• Strong working knowledge of DSM V.
• Be able to assess situations quickly and respond appropriately and calmly to any type of mental health and/or chemical dependency crisis to ensure the physical and psychological safety of clients.
• Be willing to seek to understand each client's unique circumstances and personal preferences and goals and incorporate them into the crisis response to help the client regain a sense of control.
• Assist clients in accessing internal resources to reinforce the client's ability to resolve crisis on their own.
• Assist clients in identifying unmet needs that may be causing them to have recurrent crisis.
• Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity.
• Possess strong communication and writing skills.
• Ability to work flexible hours as required by program and staffing needs including evenings, weekends, or holidays. This includes sharing on-call duties and covering shifts as necessary.
• Able and willing to provide community outreach anywhere in King County from which a referral may originate, at times with no first responders present.
• Familiar with King County crisis response system and methods of access.
• Ability to communicate with and supervise staff from diverse backgrounds.
• Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors.
• Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.

Nice To Haves

• Licensed Social Worker (LICSW), Licensed Marriage and Family Therapist, or Licensed Mental Health Counselor (LMHC) in State of Washington.
• Licensed Substance Use Disorder Professional (SUDP) in the state of Washington.
• Qualified to provide Department of Health Approved Supervision to LICSW, LMFT, LMHC and/or CDP candidates.
• Crisis Outreach and/or Crisis Intervention experience.
• Bilingual in Spanish/English.
• Bi-cultural background/experience and/or qualify as an Ethnic Minority, DD, or Geriatric Mental Health Specialist (per WAC 388-865-0150 definition).
• Experience providing supervision and/or program management within the mental health and/or substance use disorder (SUD) field.

Responsibilities

• Coordinate day to day schedule, making changes and adjustment due to staff call outs and call volume.
• Maintain staffing model through managing weekly and monthly scheduling in coordination with staff requests for PTO.
• Assist the Project Manager in planning, implementation, and coordination of MR services.
• Conduct performance evaluations of clinical staff on scheduled basis and keep supporting documentation in confidential files.
• Cooperate and problem solve with community providers, DESC programs, and other relevant entities.
• Promote and maintain positive relationships with the surrounding neighborhood, help with resolving complaints and provide routine outreach as needed to surrounding neighbors.
• Coordinate with the different PSH and HtH sites, maintaining good relationship with site leadership teams.
• Facilitate team meetings in coordination of other shift supervisors and project managers.
• Support and train MRT staff toward improved care standards and practice skills.
• Teach and promote core DESC values, crisis intervention and de-escalation skills, and causes and effects of homelessness essential to ensure the safety of clients and staff.
• Help staff build competent case management skills and standard of practice related to clinical documentation and service coordination, focusing on making referrals to LT services.
• Train staff to complete housing assessments according to CEA requirements.
• Provide individual supervision and consultation for team members, including facilitating group training and facilitating group supervision and support.
• Coordinate and participate in psychiatric consultation, clinical supervision, program meetings, and in-service training of CSC program staff; participate in clinical reviews and case conferences.
• Participate in verbal de-escalation and physical interventions in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment.
• Assure compliance with all relevant contract and procedure requirements.
• Maintain familiarity with agency and crisis mental health system policies and procedures and assure adherence to these procedures.
• Identify need, and advocate for, modification to procedures.
• Maintain strong knowledge of DESC personnel policies, procedures, and collective bargaining agreement. Assure compliance with same.
• Supervise and review team clinical documentation to assure that team members maintain current and complete clinical records, and that records comply with the agency's clinical accountability policies and procedures, relevant policies and procedures, and local, state, and federal requirements.
• Provide building security as needed.
• Maintain awareness of vehicles assigned to team and ensure maintenance and cleanliness of all vehicles.

Benefits

• Dental insurance
• Life insurance
• Long-term disability insurance
• Medical insurance (no premiums/payroll deductions for employee coverage)
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• ORCA card subsidy
• Paid Time Off (34 days per year)
• Retirement Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Master's degree
• Number of Employees: 501-1,000 employees