Crisis Care Transition Counselor

Rosecrance • Champaign, IL

11d • $50,835 - $57,762 • Onsite

About The Position

Join Our Mission to Transform Lives! At Rosecrance , we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery. Position Summary This position is dedicated to providing post-crisis stabilization and facilitating connections to ongoing care tailored to each client’s needs. Responsibilities include conducting formal assessments, identifying treatment requirements, and developing comprehensive safety plans in collaboration with clients and their families. The role also involved working closely with other programs, such as Mobile Crisis Response (MCR) to ensure clients receive the necessary support and resources. Sign on bonus available! Non-licensed - $3,000 Licensed - $4,000

Requirements

• Bachelor’s degree in Psychology, Counseling, Social Work, or other related field, or equivalent experience and training
• Must qualify at a minimum as a MHP per Illinois Department of Mental Health Rule 132
• Excellent written and oral communication skills
• Ability to quickly establish rapport with clients in crisis
• Computer proficiency required
• Ability to navigate and complete documentation in the electronic healthcare record,
• Ability to accurately complete required documentation within the prescribed time frames
• Self-starter with the ability to work independently and collaboratively within a team
• Ability to manage multiple deadlines
• Valid driver’s license and the ability to meet agency insurance requirements
• Ability to transport clients as needed
• Belief in the mission and vision of Rosecrance

Responsibilities

• Work scheduled hours and any additional hours deemed necessary by leadership. Some variation in scheduled hours may be required to meet company needs.
• Participate in the on-call system as required.
• Provide crisis stabilization services to meet the needs of the clients in community settings to best serve those clients.
• Respond to behavioral health crises with appropriate crisis intervention strategies.
• Observe clients in their natural environment and provide coaching to clients and their families on the effective use of their crisis safety plan.
• Model positive cooping skills and response patterns for clients and their families.
• Redirect client behaviors that begin to escalate and education clients on how to response to and reduce environmental stressors and stimuli when feeling overwhelmed.
• Completion of required assessments and required documentation to link clients to longer term care programs
• Utilize Electronic Health Record to open clients into services and to audit charts for necessary documentation.
• Maintain a caseload of crisis clients with the goal of linking the clients to long term care.
• Ensuring crisis program fidelities are met regarding discharge planning, MCO communication, and client staffing through monitoring documentation and performing these tasks as needed.
• Communicate effectively with internal and external stakeholders through consultations to receive necessary information to coordinate care with outside providers as well as to ensure accurate discharge planning is occurring.
• Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
• Understand and comply with the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
• Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
• Assume other related responsibilities as assigned by leadership.

Benefits

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level