Bilingual Criminal Justice Case Manager I

Intervention • Golden, CO

7h • $24

About The Position

Provides case management for a caseload of general probation, non-English speaking or English as a second language clients to help them successfully complete probation by applying appropriate behavioral change techniques while providing supervision and monitoring compliance according to Intervention policies and procedures.

Requirements

• Bachelor's degree (BA/BS) from accredited four-year college or university in criminal justice, psychology, social work, counseling, a social science or other closely related field.
• Ability to communicate effectively both verbally and in writing with a variety of constituents, in both English and Spanish.
• Ability to complete assessments and develop case plans.
• Ability to enter data, generate reports and create communications from variety of software programs and databases.
• Ability to remain calm in stressful situations.
• Knowledge of the cultural and socioeconomic characteristics and appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Company staff, stakeholders, and with diverse client base.
• Must pass background check and be granted access to state criminal databases.
• Demonstrated experience in Motivational Interviewing required within 1 year.

Responsibilities

• Support, promote and adhere to the mission, values and Code of Conduct of Intervention Inc.
• Reflect Intervention Inc.’s commitment to treating all persons with dignity and respect.
• Maintain confidentiality of client and company information.
• Carry out all duties/responsibilities in accordance with Company values, policies and procedures, applicable laws and contractual obligations.
• Maintain complete, accurate and timely case file, both paper and electronic, for each client on caseload.
• Perform assessments/reassessments as required.
• Develop individualized supervision case plan for each client based upon established protocols.
• Detail and explain verbally to the client, the client’s probation conditions and case plan to ensure the client understands his/her responsibilities, court orders and expectations.
• Meet with client per policy to evaluate progress in accomplishing case plan and probation terms, administer rewards and sanctions according to established policies and procedures.
• Document all direct and collateral contacts with all clients.
• Conduct orientation meetings with new clients and explain program rules and regulations.
• Assess and collect client fees.
• Enter client data into electronic database accurately, timely and completely.
• Report all program violations to the referral agency via the established Intervention policies.
• Complete all written reports concerning clients in an accurate, legible and timely manner.
• Prior to sending any reports to the courts or referral agency approval must be given by a supervisor.
• Refers clients to community resources as appropriate.
• Monitor drug and alcohol tests as required.
• Work with courts, probation and criminal justice agencies regarding client staffing/compliance.
• Travel to the jail to meet with clients.
• Provide own transportation to travel to court, jail and/or other sites as required, including in adverse weather.
• Testify in court regarding client compliance.
• Attend required trainings and meetings; apply skills and information.
• Regular and predictable attendance.
• Bilingual Case Managers will be expected to hold a caseload of clients that are non-English speaking or speak English as a second language.

Benefits

• Commitment to employee training and career growth
• Opportunity to make a difference while gaining experience in the criminal justice field
• Medical, dental and vision insurance
• 401(k) retirement program with generous company match and immediate vesting
• Paid holiday, vacation and sick time
• Intervention is a qualified employer under the public service student loan forgiveness (PSLF) program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level