Criminal Defense Case Manager- Charlotte, NC area
About The Position
At The Jeffcoat Firm, we are dedicated to serving everyday people in crisis. Led by CEO Michael Jeffcoat, our mission is to deliver exceptional legal services across South Carolina with integrity, compassion, and excellence. Our team is composed of ambitious, resilient, and self-motivated professionals who take pride in providing outstanding care to our clients and fostering a supportive work environment. Position Summary This position guides clients through the Criminal Defense case process, including communicating with the Courts, Prosecutors, and Law Enforcement. This position is to work in Charlotte, NC but may also work in Rock Hill, SC. North Carolina experience is required.
Requirements
- Minimum High School Diploma or GED required. Bachelor's degree and/or Paralegal Certificate or equivalent experience preferred.
- Minimum of 1 year experience in Criminal Defense and/or Criminal Court experience.
- Familiarity with state and federal court procedures and rules preferred.
- North Carolina experience is required.
- Bilingual Speaking (English/Spanish) is a plus
- Strong interpersonal, communication and writing skills.
- Proficiency in Microsoft Office.
- Ability to multi-task, and work both within a team and independently.
- Superb written and verbal communication skills.
- Strong time-management skills.
- Flexibility and a willingness to problem-solve.
- Ability to maintain the highest level of confidentiality.
- Empathy and compassion for clients and co-workers.
- A readiness to embrace and capitalize on evolving technology.
- Prioritization of collaboration, efficiency and timeliness.
- Enthusiasm for community involvement and the Jeffcoat brand.
Nice To Haves
- Bachelor's degree and/or Paralegal Certificate or equivalent experience preferred.
- Familiarity with state and federal court procedures and rules preferred.
- Bilingual Speaking (English/Spanish) is a plus
Responsibilities
- Managing attorney calendar, court appointments, client meetings, and answering phone calls.
- Assisting in the preparation of motions, discovery requests, and affidavits.
- Answering client questions about their case.
- Drafting correspondence, and legal documents.
- Maintaining case files and updating case management software.
- Responsible for correctly documenting activity in case files.
- Conducting client intake interviews and obtaining relevant information
- Coordinating with clients, court staff, law enforcement, and solicitors.
- Assisting with trial preparation, including organizing discovery and files.
- Attends required morning and monthly meetings.
- Performs other job duties and responsibilities as assigned.
Benefits
- Competitive Compensation: $23-$28 per hour, based on experience.
- Work-Life Balance: Limited overtime, with a maximum of 5 hours per week.
- Comprehensive Benefits: Medical, dental, vision, 401(k) with employer contribution, parental leave.
- Paid Time Off & Holidays: Generous vacation policy plus 12 paid holidays annually.
- Community & Giving Back: Paid Volunteer Time Off to support causes you’re passionate about.
- Growth Opportunities: Supportive leadership, transparent communication, and ongoing training to advance your career.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
