Crime Prevention Specialist (US)

TD Bank-posted 28 days ago

$38 - $57/Yr

Full-time • Mid Level

Onsite • New York, NY

5,001-10,000 employees

Credit Intermediation and Related Activities

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The Crime Prevention Specialist provides internal and external direction and advice on protection of organizational assets and human resources by consulting to internal partners on operational needs. Primary liaison with law enforcement. Manages relationships with senior business leaders and acts as ambassadors who build awareness of GSI's Physical Security programs and engages with partners to leverage these services. Depth & Scope: Expert level professional role requiring in-depth knowledge / expertise in own domain / field of specialty and working knowledge of broader related areas Integrates the broader organizational context into advice and solutions within own area Understands the industry, competition and the factors that differentiate the organization Applies best practices to implement process, product or service improvements Manages multiple programs/ projects/initiatives of moderate scope and complexity Acts as a subject matter expert within their own area of specialty or a resource for others Leads projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs Contributes to setting standards within area of expertise Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders Uses advanced methods to contribute to new solutions and recommend standards against which others will operate Impacts a range of functional programs and operations across own and related teams Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels Works independently as the senior technical lead and guides others within area of expertise Identifies and leads problem resolution for complex issues at all levels

Executes on physical security plans, programs, procedures
Provides support with analysis, reporting, and recommendations for improvement, input to help develop metrics and reporting, and data for use in threat and risk assessments and physical security surveys
Enhances and establishes awareness and commitment to TD's physical security program
Creates and submits detailed reports and logs to supervisors (i.e., updates to databases)
Identifies various types of fraud and escalation procedures
Provides input for office layout, security systems and hardware designs, security guard service, vendor selection, and facility security procedures
Observes and reports on the performance of all contractors for security services and facility security systems
Recommends and helps implement emergency response plans for employees and business groups considered high risk for physical security incidents
Provides security support to HR for employee terminations, harassments or other risky situations in the workplace
Manages external relationships with partners in government, security, law enforcement, emergency service officials, and other industry peers
Participates in the annual planning cycle which may include confirming quarterly forecast amounts (invoices and estimates) for quarterly budget lockdown
Manages the appropriate use of assigned resources (i.e., people, budget, processes) within area of responsibility
Plans and delivers efficient and cost-effective processes that support and promote the implementation of programs
Evaluates the effectiveness of processes/services and recommend/champion possible enhancements
Ensures a high level of service by setting clear service standards, measuring effectiveness, maintaining appropriate resources and streamlining processes to meet/exceed standards
Identifies ways to increase production efficiencies in order to maximize dollars spent on all programs
Prioritizes and manages own workload to meet service level requirements for service and productivity
Adheres to enterprise frameworks or methodologies that relate to activities for respective business area(s)
Ensures respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
Protects the interests of the organization - identifies and manages risks, and ensure the prompt and thorough resolution of escalated non-standard, high risk issues
Conducts internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience
Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/ policies/ practices
Monitors service, productivity and assesses efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
Applies subject matter expertise in the discipline, provides guidance, assistance and direction to others
Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/ points of interest
Provides thought leadership and/ or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participates in personal performance management and development activities, including cross training within own team
Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships.
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Undergraduate degree or relevant professional certifications, designations, or equivalent required
7+ years relevant experience
Proficient knowledge of physical security and crime prevention methods, regulatory environment, banking industry, policies and procedures, products, services, systems and reporting
Knowledge of risk management environment, standards and regulations
Knowledge of current and emerging trends
Skill in mentoring/coaching others
Skill in identifying complex problems, reviewing related information, developing and evaluating options and implementing effective solutions
Skill in using computer applications including MS Office
Ability to communicate effectively in both oral and written form
Ability to work collaboratively and build relationships
Ability to work successfully as a member of a team and independently
Ability to exercise sound judgement in making decisions
Ability to analyze, organize and prioritize work while meeting multiple deadlines
Ability to handle confidential information with discretion

Professional designation in security management (e.g. ASIS Certified Protection Professional [CPP], CSIS Accredited Security Professional [ASP] or Certified Security Professional [CSP], preferred
Ability to work 5 days a week/in person at TD's NYC office
Ability to conduct comprehensive physical security risk assessments across company sites and facilities
Experience assisting in security audits, and conduct in person training
Familiar with risk management platforms
Familiarity with the ONTIC Security Intelligence platform
Evaluate security systems such as surveillance (CCTV), access control, intrusion detection, lighting, and perimeter protection
Provide security design input for new facility construction, renovations, or relocations
Experience in sectors such as critical infrastructure, healthcare, finance, law enforcement / government
Familiarity with physical security standards and frameworks (e.g., ISO 31000, NIST, DHS Risk Management Process)
Experience with data visualization tools (e.g., Power BI, Tableau) or mapping/GIS platforms for spatial risk assessments
Assist in training corporate employee staff in areas of safety, active shooter training ect.
Escorting corporate visitors on site and reporting any security infractions to management
Liaison with building security staff and paid detail personnel as well as local, state and federal law enforcement
Assist the Physical Security Assessment Team in performing security assessments

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.
Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

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