Cricket Wireless Specialist Indirect Sales

Cricket Wireless • Paramus, NJ

86d • $66,000 - $99,100 • Remote

About The Position

This is a field position and will cover Metro & Central Jersey Areas. There is No Relocation assistance. This position is considered remote, only within market. Sales employees will concentrate on acquiring new business and conducting customer visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if available. Join AT&T and reimagine the communications and technologies that connect the world. We're committed to those who seek to discover the undiscoverable and dare to disrupt the norm. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won't just imagine the future - you'll create it.

Requirements

• Bachelor's degree (BS/BA) desired.
• 2+ years of related sales experience.

Nice To Haves

• 1 to 5 years indirect channel management, customer facing, sales experience.
• 2 years sales management experience preferred.
• Excellent negotiating skills to achieving sales goals, analyzing sales trends, and operations management.
• Spanish (Speaking is a plus) for the role.

Responsibilities

• Visits Authorized Retailer stores to ensure that customers are receiving an optimal customer experience and thorough information about their Cricket Wireless purchase.
• Performs objective observations of Authorized Retailer operations to gauge the consistency and effectiveness of offers and/or promotions initiated by the company.
• Serves as a liaison between Authorized Retailer Principals and the company to identify and resolve issues.
• Serves as a point of contact for escalated customer issues and ensures timely and appropriate resolution of customer issues.
• Plans and participates in grassroots events to build and strengthen relationships with Authorized Retailer Principals and customers.
• Monitors Authorized Retailer compliance with the terms and conditions of the Exclusive Dealer Agreement, Policies & Operations Manual, Whitebox Guideline and Retail Location Plan-o-Gram.
• Drafts letters and assists in development of corrective plans where appropriate.
• Validates that Authorized Retailer merchandising is displayed according to plan.
• Delivers training on Cricket's systems, products, services, promotions and compliance issues.
• Provides subject matter expertise regarding technical issues relating to sales.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected.
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers
• Education Level: Bachelor's degree