Cricket Wireless Sales Representative

Echo Intellect Wireless Communications Group LLC • Harvey, LA

412d

About The Position

The Cricket Wireless Sales Representative is responsible for delivering an exceptional sales experience by engaging directly with customers, understanding their needs, and providing tailored recommendations for devices, plans, and accessories. This role involves driving sales, educating customers on promotions and services, and ensuring a well-organized store environment.

Requirements

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Basic technical knowledge of mobile devices and services.
• Sales experience or a strong desire to learn and succeed in sales.

Nice To Haves

• Previous experience in retail or customer service.
• Familiarity with Cricket Wireless products and services.

Responsibilities

• Welcome customers to the store and build rapport to understand their needs.
• Provide a personalized shopping experience by recommending suitable devices, plans, and accessories.
• Drive sales by presenting and upselling Cricket Wireless products and services.
• Stay informed about current promotions, offers, and industry trends to educate customers.
• Assist customers with device setup, troubleshooting, and basic technical support.
• Explain billing, account setup, and other services clearly.
• Process transactions accurately, including payments, upgrades, and activations.
• Maintain a clean and organized store environment, including restocking shelves and managing inventory.
• Support team members to achieve store sales goals and performance metrics.
• Participate in training sessions and team meetings to stay updated on product knowledge and sales strategies.
• Continuously improve through feedback.
• Other tasks as needed.

Benefits

• Competitive salary with commission opportunities.
• Employee discounts on products and services.
• Flexible scheduling options.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed