Crew Member

Vibrant Credit Union • Des Moines, IA

20d

About The Position

As a Crew Member you play a pivotal role in ensuring customers receive the best experience whether it’s when you are making a drink for them or putting together their food.

Requirements

• Available to work flexible hours that may include early mornings, nights, weekends, and/or holidays
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and store safety and security, with or without reasonable accommodation
• Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
• Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients, or substituted ingredients
• Available to perform many different tasks within the store during each shift
• Love working as a team and appreciate the chance to collaborate
• Understand how to create a great customer service experience
• Have a focus on quality and take pride in your work
• Are open to learning new things (especially the latest beverage or food recipe!)
• Are comfortable with responsibilities like cash handling and store safety
• Can keep cool and calm in a fast-paced, energetic work environment
• Can maintain a clean and organized workspace

Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required
• Work together with the team to prepare food and drinks to customer specifications while following cooking instructions, safety procedures, and sanitary requirements
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms
• Escalate issues to store leadership

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed