Crew Member

Culver's Rapid City, SDRapid City, SD
401d$25,000 - $31,000

About The Position

The Crew Member at Culver's is responsible for providing exceptional guest service and ensuring a positive dining experience for every customer. This role involves maintaining food safety standards, assisting guests with product knowledge, and performing various tasks to support restaurant operations.

Requirements

  • Flexible schedule required.
  • Reading and writing skills required.
  • Ability to communicate effectively with guests, team, and management.
  • Maintains a sense of urgency in tasks.
  • Demonstrates trained food safety knowledge.

Responsibilities

  • Consistently provides excellent guest service and hospitality.
  • Demonstrates proper personal hygiene and food safety practices consistently.
  • Maintains a neat, well-groomed uniformed appearance.
  • Follows restaurant policy on attendance and respectful conduct of team members.
  • Assists guests with product knowledge and promotional information accurately.
  • Follows company safety standards and looks out for the safety of team members and guests.
  • Completes the Quality Control/Safe Food Checklist accurately.
  • Handles guest comments promptly and courteously.
  • Performs primary position responsibilities timely and accurately.
  • Performs secondary position responsibilities timely and accurately after primary duties are accomplished.
  • Performs back-up support accurately and timely after secondary responsibilities are accomplished.
  • Assists with odd job responsibilities upon manager's request.
  • Answers the telephone courteously and professionally within three rings.
  • Prepares quality products while maintaining portion control and presentation within service goal times.
  • Attends all team member meetings.
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