About The Position

Summary: Delivers excellent service, product and image standards to maintain high customer satisfaction.

Requirements

  • Be no less than Sixteen (16) years of age
  • Ability to pass applicable Company background checks.
  • Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders
  • Superb ability to multi-task
  • Ability to function in a dynamic, fasted paced environment
  • Ability to adjust to changing priorities
  • Ability to enter orders using a computer keyboard or touch screen
  • Ability to take orders over the counter or phone
  • Ability to work independently and as part of a team
  • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change

Responsibilities

  • Prepares a variety of pizzas and other menu items.
  • Measures ingredients required for specific items being prepared.
  • Follows procedures for safe food preparation, assembly and presentation.
  • Help with bagging and tagging orders
  • Running food out to customers cars or delivery drivers
  • Greets customers in person or via phone and takes order professionally and promptly.
  • Provides excellent customer service to encourage repeat customers, providing information regarding menu and specials.
  • Avails chances to “up-sell” additional products
  • Masters Point of Sale (POS) computer systems for automated order taking.
  • Communicates clearly and positively with management and team members.
  • Handles currency and credit transactions quickly and accurately.
  • Builds loyal customers through friendly interactions and consistent appreciation.
  • Resolves complaints promptly and professionally.
  • Cleans, stocks and restocks work stations and display cases.
  • Transfers supplies and tools between storage and work areas.
  • Packs, weighs, and labels products as required.
  • Ensures supervisor is aware of food shortages.
  • Adhere with all quality standards, principles, guidelines and policies
  • Perform other duties as assigned.
  • Promotes company policies and advocates for Team Washington
  • Assures proper attendance and actions
  • Provides and receives positive feedback and/or constructive criticism
  • Maintains good communication with co-workers
  • Serves as a resource for co-workers
  • Cross-trains, learns how role interacts with other departments
  • Works with manager and management to solve problems, providing suggestions as needed
  • Maintains clean and organized work area, taking ownership of surroundings
  • Maintains appropriate confidentiality in information
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