Crew Member - FOH - Cantina & Tacos - Riverwind Casino

Traditions Hospitality GroupNorman, OK
$10 - $10Onsite

About The Position

Join a team where your talents are valued and your potential is limitless. Your favorite job awaits – apply now! FRONT OF HOUSE CREW MEMBER (FOH) As a Front of House Crew Member (FOH), you will be at the forefront of delivering exceptional customer service and creating a positive dining experience for our guests. Your friendly demeanor, attention to detail, and commitment to customer satisfaction contribute directly to the success of our establishment. In this role, you will also be responsible for preparing and serving a wide range of alcoholic and non-alcoholic beverages with speed and accuracy. Your bartending skills, ability to thrive in a fast-paced environment, and welcoming approach will enhance the overall guest experience.

Requirements

  • Must be at least 21 years old.
  • Must be able to pass a background check.
  • Must be able to obtain a Gaming badge (if applicable).
  • Must be able to obtain an Oklahoma Liquor License (ABLE).
  • Flexibility to work nights, weekends, and holidays.
  • Previous experience in a customer service or food service role preferred but not required.
  • Strong interpersonal and communication skills.
  • Ability to work efficiently in a fast-paced environment.
  • Positive attitude and willingness to learn.

Nice To Haves

  • Previous experience in a customer service or food service role preferred but not required.

Responsibilities

  • Greet guests with a warm welcome and provide excellent customer service throughout their dining experience.
  • Take orders accurately and efficiently using our POS system.
  • Handle cash transactions and ensure the accuracy of all payments.
  • Assist with food preparation, including assembling orders and packaging items for takeout.
  • Maintain cleanliness and organization of the dining area, including wiping tables, sweeping floors, and restocking supplies.
  • Communicate effectively with kitchen staff to ensure timely order fulfillment and accuracy.
  • Handle guest inquiries, complaints, and feedback professionally and promptly.
  • Uphold food safety and sanitation standards at all times.
  • Collaborate with team members to create a positive and cohesive work environment.

Benefits

  • Now Offering Daily Pay!
  • 401(k) Matching
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic Life Insurance
  • Life Insurance
  • Disability Insurance
  • Teladoc for Part-Time Employees
  • Employee Assistance Program
  • Paid Time Off
  • Employee Appreciation & Recognition Programs
  • Anniversary & Birthday Programs
  • Award Co.
  • Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
  • Referral bonuses for bringing new members to our team.
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