Crew Leader Aquatic

SOLitude Lake Management•West Palm Beach, FL

About The Position

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Aquatic Services Crew Leader do? The Aquatic Services Crew Leader provides oversight and work direction to assigned Aquatic Specialists who are responsible for executing pond and lake management tasks for our customers. This position is responsible for communicating with customers regarding ongoing management programs, scheduling and assigning work to the Aquatic Specialists, assessing the performance of the Aquatic Specialists, and assuring that all work is being conducted safely and to the company standards. SOLitude strives to exceed the needs and expectations of our customers; therefore, our Crew Leader exhibits flexibility with working hours and a willingness to cooperate and thrive in a team environment.

Requirements

High school diploma or GED
0-1 years experience in customer service field or possess a related technical background
Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching overhead, reaching forward.
Must be able to lift and/or carry 50 lbs
NYS DEC Pesticide Applicators license categories 5A and 5B preferred
The work requires strenuous physical exertion and the employee may be required to drive, stand, walk, bend, climb, kneel, and crouch for extended periods of time, as well as see, talk, hear and use hands and arms to grasp, handle, reach, and feel.
Ability to lift up to 50 lbs. in a repetitive manner.
Must possess a valid driver’s license from state of residence.

Responsibilities

Be the point of contact for customer inquiries
Supervise both full-time and temporary labor staff
Provide coaching and development
Schedule with clients and assign work assignments to Aquatic Specialists
Obtain all necessary NYS DEC licenses and certifications for the application of aquatic pesticides
Ensure proper supply and use of appropriate PPE, as required
Ensure that all work is conducted in a safe manner
Follow all company processes and procedures as well as those required by the customer
The ability to be flexible, work at a fast-paced and multi-tasked job is a must
Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort
Has respect and understanding of co-workers and customers
Understand customer needs and expectations
Attention to detail, thorough and conscientious
Properly document activities to customers and state agencies, as required
Communicate with coworkers to ensure proper coordination of efforts to exceed customer expectations
Related experience is a plus and we will provide on-the-job training
Must be able to lift and/or carry 50 lbs
Must comply with customer security and other onsite requirements
Other duties may be assigned

Benefits

Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility