Crew Lead Solar Maintenance Technician, Residential Service

Tesla • Phoenix, AZ

1d

About The Position

The Crew Lead Solar Maintenance Technician will be part of Tesla’s Field Energy Operations team. As a leader at Tesla, the Crew Lead Solar Maintenance Technician will continuously model to others Tesla standards and responsibilities including policy compliance, quality standards, and efficiency goals. The ideal candidate will work cooperatively with team members to successfully complete the maintenance of energy products safely and on time. Be a subject matter expert in energy system installation and maintenance and be capable of training and mentoring others, may be responsible for a group or team
Service and commission energy systems on roofs including array layout, and mount hardware based on site conditions and customers’ needs and expectations and perform routine maintenance on energy systems
Proactively resolves equipment and system issues and can troubleshoot and overcome obstacles onsite while applying advanced knowledge to improve processes and proactively reviews workmanship onsite
Collaborates with warehouse team to ensure all materials and equipment necessary for servicing is available onsite and communicates job status to customer and leadership
Understand productivity goals and drive team members to improve efficiency supervise the jobsite and proactively guides and trains team members to ensure compliance
Attend weekly team meetings and mandatory training sessions on new products, service methodology, and safety
Provide an exceptional customer experience to all customers and able to complete work both with a team and as a lone worker

Requirements

• Extensive knowledge of PV equipment, installation, and service.
• Extensive knowledge of electrical wiring and equipment and be able to bend conduit unassisted
• Ability to read building plans and equipment manuals and maintain Quality Standards
• Ability to safely handle power tools and materials such as: ladders, inverters, solar panels, panel boards, batteries, and other similar electrical equipment, lumber, roofing materials, etc.
• Excellent customer service and strong written and verbal communication skills. Computer skills preferred
• Excellent attendance is essential for the team to achieve success and a valid driver's license is required
• Travel is mandatory and will vary dependent on business needs. Employees must be able to travel for up to 2 weeks at a time, several times a year, to various locations within the US

Nice To Haves

• Additional experience in roof work, general construction, or carpentry preferred
• Computer skills preferred

Responsibilities

• Service and commission energy systems on roofs including array layout, and mount hardware based on site conditions and customers’ needs and expectations and perform routine maintenance on energy systems
• Proactively resolves equipment and system issues and can troubleshoot and overcome obstacles onsite while applying advanced knowledge to improve processes and proactively reviews workmanship onsite
• Collaborates with warehouse team to ensure all materials and equipment necessary for servicing is available onsite and communicates job status to customer and leadership
• Understands productivity goals and drive team members to improve efficiency supervise the jobsite and proactively guides and trains team members to ensure compliance
• Attends weekly team meetings and mandatory training sessions on new products, service methodology, and safety
• Provides an exceptional customer experience to all customers and able to complete work both with a team and as a lone worker

Benefits

• Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees