Crew Dispatcher I

Kirby • Channelview, TX

257d

About The Position

The Crew Dispatcher I position at Kirby Inland Marine LP involves managing all crew changes to ensure that vessels are crewed with qualified members. The role requires inputting data into the Crew Management System (CMS) and overseeing crew assignments and placements. The dispatcher will be responsible for coordinating crew changes, scheduling transportation, and working closely with crew members and Port Captains to resolve any issues.

Requirements

• Strong written and verbal communication skills.
• Excellent telephone etiquette and manner.
• Organized, detail-oriented and accurate.
• Ability to work independently, exercising judgment and initiative.
• Customer service focus.
• Good numerical skills.
• Ability to solve issues in a timely manner and coordinate numerous dispatch requirements.
• Ability to operate standard office equipment.
• Knowledge and use of computer software: Microsoft Word, Excel, and Outlook.
• High school diploma or GED. Some college preferred.

Nice To Haves

• Preferred 2-3 years related experience in marine barge transportation, tugboat, and barge transfer procedures.

Responsibilities

• Schedule and arrange crew changes including transportation to and from the vessel.
• Coordinate crew change with oncoming crew.
• Input payroll with the Vessel Crewing Manager.
• Create P.O. numbers for travel.
• Approve crew change invoices.
• Forecast crew changes to ensure that there are full crew on all managed vessels.
• Place new employees on a weekly basis.
• Work with Port Captains on crew issues.
• Work directly with crew members to solve issues.
• Coordinate placement needs with Vessel Crewing Supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Machinery Manufacturing
• Education Level: High school or GED