Crew Chief

PuroClean of Toms River•Toms River, NJ

About The Position

We are seeking an experienced Restoration Crew Chief to lead water, mold, and fire damage restoration projects from start to finish. The Crew Chief is responsible for supervising technicians, ensuring work is completed according to IICRC standards, maintaining job documentation, and communicating effectively with management, customers, and insurance representatives.

Requirements

IICRC certification(s) required (WRT required; ASD and/or AMRT preferred)
Minimum of 1 year of lead or crew chief experience in the restoration industry
Strong knowledge of water damage mitigation and mold remediation processes
Ability to read moisture maps and make drying decisions
Experience with job documentation and insurance-related reporting
Valid driver’s license with a clean driving record
Ability to lift 50+ lbs and work in challenging environments (crawlspaces, attics, etc.)

Nice To Haves

Additional IICRC certifications (ASD, AMRT, FSRT, OCT)
Experience using Xactimate
Experience working directly with insurance carriers and adjusters
Strong leadership and customer service skills

Responsibilities

Lead and supervise restoration crews on water, mold, and fire damage jobs
Perform and oversee mitigation services including water extraction, drying, containment, and mold remediation
Ensure all work is completed in compliance with IICRC standards and company procedures
Set up and monitor drying equipment; record moisture readings and daily job logs
Maintain accurate documentation and photos for insurance purposes (Xactimate, Docusketch, or similar platforms)
Communicate job progress with project managers, adjusters, and homeowners
Train and mentor technicians on proper restoration techniques and safety procedures
Ensure job sites are clean, safe, and professional at all times
Respond to emergency calls as part of an on-call rotation