Credit Trainee

FERGUSON • Franklin, MA

77d • $26 - $39

About The Position

Ferguson is excited to offer a great opportunity to join the credit team as a Credit Trainee! We are seeking an early career professional with drive, a great attitude and willingness to learn our credit business. We will teach you everything you need to know to be successful in a long term and rewarding career with Ferguson! The Credit Trainee program is designed to accelerate your career in credit by teaching you the basics. We will provide mentoring, coaching and on the job learning with a strong commitment by our credit leadership team to be there for you every step of the way! This is an 8–12 month program where the associate is active in the operation of the business. This includes time in the warehouse, on the sales counter, riding with delivery drivers, shadowing operations, visiting and/or leading meetings with customers, and learning the technical aspect of the extension of trade credit. Upon successful completion of the program, the associate will have an entry-level working knowledge of how to extend credit to the trade professional and build customer relationships.

Requirements

• 0-3 years work experience post bachelor’s degree or equivalent work experience in lieu of a bachelor’s degree.
• Ability and desire to work in a fast-paced, customer service driven company.
• Strong communication and interpersonal skills including face-to-face conversations, phone conversations, and presenting in front of groups.
• Ability to build relationships with high emotional intelligence and people skills.
• Willingness to learn and be part of a team.

Responsibilities

• Participate in the operation of the business including time in the warehouse and on the sales counter.
• Ride with delivery drivers and shadow operations.
• Visit and/or lead meetings with customers.
• Learn the technical aspects of the extension of trade credit.
• Develop emotional intelligence and customer relations skills.
• Understand the sales process, collections management, and credit management.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Life insurance
• 401(k) with company match
• Mental health coverage
• Gender affirming and family building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees